That is pretty much what they told me when I tried to do a product change. I used my card fairly regularly for small purchases. I wasn't unhappy with them or with the card even though it provided no benefits, however, a $500 CL with a $79 AF, is entirely useless to me at this stage of the game.
I'm pretty much OK with these companies not allowing a product change from affinity cards; I understand the reasoning behind this. I do wish though that they'd do like American Express and let you keep or share the history with the original opening date if you went ahead and opened a second card...
I'm pretty allergic to re-aging these days!
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit? FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007