Any tricks? Balance has been paid off for over a month now, was paid off before November statement hit. Still showing October's balance. HSBC had updated every month like clockwork while I was carrying a balance. Now right as it's paid off I get no EQ love! TU shows the account zero balanced though, so I'm not quite sure who to shake my fist at.
I had the same issue with EQ about 3 weeks ago. Talked to csr & he said they would look into it. (I doubted this highly) They DID! In 2 days it was fixed! Call them!
HSBC just seems to have slow reporting IMO. i have had an HSBC mastercard for 3 months and it doesnt even appear on my EX report but it is on TU and EQ