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Help with BofA issue

Frequent Contributor

Re: Help with BofA issue

I have the Bank of America Cash Rewards Secured Card w/ only $300 deposit since May 28, 2016. I called customer service to inquire how long before it becomes unsecured and was told 1 yr. A few days later I received a letter that they are getting rid of the $39 annual fee on my card although it's still secured status. I thought that was odd, but I am glad they did.

Message 11 of 13
Frequent Contributor

Re: Help with BofA issue

@baller4life wrote:
Yes you can get your annual fee removed. Many of us here have. Call a senior analyst at 866-618-4585. You can also combine limits with the BBR you plan to app.

I called this number, the second call got to a nice lady who said she would remove it, I told her I was not confident that it was gone and she put me on hold while she double checked everything and then said that she could guarantee that it has been removed. 


I looked online today and under the fees section it no longer has the annual fee listed and it says $0 fees for this card.


PS there was literally no wait, all I had to do was give last four of my SS and she was ready to help me vs the 35 min wait calling the number on the back of the card, So I'm keeping this number hopefully it doesn't get a abused.

Starting Scores 8/24/14 FICO TU:507 EQ:500
Scores as of 1/1/2016 FICO TU:633 EQ: 622
Scores as of 1/1/2017 FICO TU:759 EX:693 EQ:694
Scores as of 1/1/2018 FICO TU: 751 EX: 739 EQ: 735
Scores as of 1/1/2019 FICO TU: 786 EX: 801 EQ: 796
Message 12 of 13
Super Contributor

Re: Help with BofA issue

Glad it all worked out for you. And yes hang on to that number. It will come in handy! 😉
Message 13 of 13
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