cancel
Showing results for 
Search instead for 
Did you mean: 

How do you set up a new Citi card on an existing app account?

tag
pinkandgrey
Senior Contributor

How do you set up a new Citi card on an existing app account?

I have the Citi app, and I'm trying to set activate my new card through it. I succeeded in activating it, but the app is telling me to create a new username and password. It won't let me enter my current details. I don't want to create a new account--I just want to add the new card lol 

I'm probably missing something ridiculous. 

 

Thanks! 

Mods, if you feel like this is more of a Smorg thing, please move. 

Discover It: 21.5k
Amex Cash Magnet: 18k
Fidelity Visa: 16.5k
Apple Card: 4.25k
Message 1 of 3
2 REPLIES 2
Anonymous
Not applicable

Re: How do you set up a new Citi card on an existing app account?

On the iPhone app:  look for -> Profile & Settings -> Account Management -> Link Citi Accounts.

 

On a computer/browser: citi.com -> look for Resources on the right side (may have to scroll down a bit) -> Link Accounts.

 

edit to add- in case it glitches, you should be able to message them and ask them to link your new card (include #) to your existing account.

Message 2 of 3
pinkandgrey
Senior Contributor

Re: How do you set up a new Citi card on an existing app account?


@Anonymous wrote:

On the iPhone app:  look for -> Profile & Settings -> Account Management -> Link Citi Accounts.

 

On a computer/browser: citi.com -> look for Resources on the right side (may have to scroll down a bit) -> Link Accounts.

 

edit to add- in case it glitches, you should be able to message them and ask them to link your new card (include #) to your existing account.


Genius! Thanks! 

Discover It: 21.5k
Amex Cash Magnet: 18k
Fidelity Visa: 16.5k
Apple Card: 4.25k
Message 3 of 3
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.