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I emailed Capital One CEO!!!!!!

Frequent Contributor

I emailed Capital One CEO!!!!!!

After over 3 years with the Capital One platinum card stuck at 1000 and no rewards, I've finally decided to contact the CEO instead of wasting my time with another failed attempt through calling CSR, online chat, backdoor number, secure message.

 

This is what I said in my email:

 

Good day, my name is blah blah and i've been a cardholder for over 3 years, now. I started with the Platinum card when I was beginning my credit building journey and since then i've not only shown EXCELLENT credit responsibility, i've taught others the importance of taking care of their credit and it's usage. 

Since the opening of my Capital One platinum card, i've also acquired a Chase Freedom And Discover More with excellent cash back rewards and nice credit lines. I really appreciate how Capital one approved me with a mediocre credit score, but now i'm in the high 700's and never missed a payment and would like to continue using my capital one card, but the credit limit is too low and i'm afraid if I use the card it will hurt my utilization and also this card doesn't offer any good rewards.

So, i'm here today inquiring with you about a possible product change or even if cash rewards can be applied to my existing platinum card with a credit line increase, i'll be more than happy to show Capital one some more love.

I do apologize for bothering the CEO with this issue, but i've tried calling on numerous occasions, online chat, secure message on the main website, to only get the same unhelpful response.

Thank you for your time

 



Sincerely, blah blah

 

 

Then I left my email. I didn't leave my phone number as i'm weary about putting that info out to just anyone, that and I get nervous when I talk to the higher ups and afraid of mumbling and sounding like an imcompetant idiot over the phone.  Smiley Embarassed

 

Wish me luck!!Smiley Happy

Current: TU 772 EQ 765 EX 760 (GE credit pull)
Goal 800+
WHAT'S IN MY WALLET: American Express Blue Cash Preferred 29,500/ Citi Simplicity 16,600 / Discover IT 16,500/ Chase freedom 4,800/ Care credit 10,000/ R us MasterCard 7,500/ kohls 2,500/ LensCrafters 2,400 / Citi Double Cash 13,200/ Amazon Visa 7,000
Message 1 of 36
35 REPLIES
Established Contributor

Re: I emailed Capital One CEO!!!!!!

Good luck!  Keep us posted!

   
FICO Scores 800+
Message 2 of 36
Moderator Emerita

Re: I emailed Capital One CEO!!!!!!

Message 3 of 36
Established Contributor

Re: I emailed Capital One CEO!!!!!!

They are going to want to talk to you. they have like 30 questions that only you on the phone need to answer.

 

 

Amex PRG NPSL, Amex Delta 2k (AU) Discover iT 5k, BOFA Siggy $5k, BOFA AlaskaAir Siggy 5k, BBVA Compass $5k! Macy's $4.5k, C1 $2.5, SFCU $2.5k, SFCU LOC $2k, Paypal SmartC $4k, Sam's 5.5k Victoria Secret $2k, Kay's $1.7k.,76/Citi $1.5k Amazon $5k, Walmart Disco $3k JC Penny $4k, C1 $2.5, BBRZ 700.
Starting:TU:536 EXP:561 : EQ:552 Current:TU:680 Walmart (2-15-14)EXP:712 FICO!! (12-4-13):EQ:622 (FICO 2-6-14) Uti 27% Goal: 720 By 12-13.
Message 4 of 36
Regular Contributor

Re: I emailed Capital One CEO!!!!!!

This is by far the most interesting post I've seen in awhile! Can't wait to here the response. In fact I am subscribing to this thread lol


EQ 733 3/3/13 GOAL: 800 Merrill Lynch Merrill+ $12,500 | AMEX BCE 6K | AMEX PRG NPSL | CSP 6K | Freedom 5K | Discover IT 5K | HVFCU 10K | American Eagle Visa 5K | Citi Thank You Preferred 6,100

In the garden since 4/22/13 | Hating on Capital One since '09
Message 5 of 36
Valued Contributor

Re: I emailed Capital One CEO!!!!!!

They'll have your number.  I didn't put mine on the email and they still called.  If they need it they will get to you.

Ch 7 Discharge 3/12/2018
Credit One $700, Wayfair $3,500

AU Cards: CSP $37.7k; Chase Marriott $20k; Citi TY $8.5k; Barclays Arrival+ $15k
Message 6 of 36
Frequent Contributor

Re: I emailed Capital One CEO!!!!!!

Lol, I figured they would find my phone number Smiley Wink I'll try to stay calm and I will keep you ALL updated.

Current: TU 772 EQ 765 EX 760 (GE credit pull)
Goal 800+
WHAT'S IN MY WALLET: American Express Blue Cash Preferred 29,500/ Citi Simplicity 16,600 / Discover IT 16,500/ Chase freedom 4,800/ Care credit 10,000/ R us MasterCard 7,500/ kohls 2,500/ LensCrafters 2,400 / Citi Double Cash 13,200/ Amazon Visa 7,000
Message 7 of 36
Established Contributor

Re: I emailed Capital One CEO!!!!!!


a3quit4s wrote:

This is by far the most interesting post I've seen in awhile! Can't wait to here the response. In fact I am subscribing to this thread lol


I may be off, but my spidey sense is telling me there's some sarcasm in your reply.


DCU ( pulled 3/29/13) EQ04 683 | Amex (pulled 3/28/13) EX 760 | US Bank (pulled 3/28/13) EX 753
CreditKarma (4/19/13) TU-TR 701 | TU Vantage 788 | USAA FAKO (3/31/13) EX 728, EQ 699, TU 737 |
Inquiries (4/18/13) EX 13 | EQ 13 | TU 14
Message 8 of 36
Regular Contributor

Re: I emailed Capital One CEO!!!!!!

No way I really want to know what they have to say. I hate CapOne with everything in my soul


EQ 733 3/3/13 GOAL: 800 Merrill Lynch Merrill+ $12,500 | AMEX BCE 6K | AMEX PRG NPSL | CSP 6K | Freedom 5K | Discover IT 5K | HVFCU 10K | American Eagle Visa 5K | Citi Thank You Preferred 6,100

In the garden since 4/22/13 | Hating on Capital One since '09
Message 9 of 36
Established Contributor

Re: I emailed Capital One CEO!!!!!!

Good luck!

Bank of America Cash Rewards Visa Sig-15k
Chase Sapphire Reserve Visa Infinite-10k
Chase Freedom-4k
1st Financial Bank USA-11.4k
USAA Amex-7.5k
USAA Visa Sig-7k
Citi Thank you Preferred-4.8k
Citi Diamond-2k
Amex Gold-NPSL

FICO8-11/2017
EX: 737
EQ: 722
TU: 735
Message 10 of 36