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I hate Comenity

IPIF
New Contributor

I hate Comenity

I had BOA AAA card and was forced into Comenity AAA card.

Didn't want to do business with Comenity.

I created an account, activated my card,  and locked my card.

Just waiting for them to close it.

Logged in a few times to make sure lock was working.

Friday I received an email from Comenity that says activate your card, spend $300 by May 6, and get $50 bonus.

Ok so maybe I will give them another chance and get $50

So I tried to login, but site says your username or password don't match our records.

After two more attempts it locked me out.

I am done with them. 

Message 1 of 11
10 REPLIES 10
Remedios
Credit Mentor

Re: I hate Comenity

Well, I guess it's good you're done with them but maybe...like try resetting login 

Message 2 of 11
coldfusion
Community Leader
Mega Contributor

Re: I hate Comenity

...and then look into password managers so you can keep track of your login information.

 

 

(9/2023)
FICO 8 (EX) 825 (TU) 841 (EQ) 848
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 3 of 11
ChargedUp
Senior Contributor

Re: I hate Comenity

While I wasn't a fan of my largest credit line moving from a blue chip bank to Comenity either, the card has functioned as promised and they've left my CL alone (so far...) Comenity's web interface is one of the simplest to navigate and use out of anyones, so resetting a log in shouldn't be much of an issue. The only issue I've experienced is that tap to pay at gas pumps only works maybe 50% of the time. Put the card in the slot and it works 100% of the time. PNC Cash Rewards works just fine with tap to pay at the same pumps, so I'm assuming there's an issue in Comenity's card itself.

 

 

One thing I will say, I'm glad Synch didn't end up with it. CRA's getting a heads up everytime you fill the tank would be annoying as heck, along with Synchs schizophrenic nature are a major headache in themselves.

Message 4 of 11
Brian_Earl_Spilner
Community Leader
Mega Contributor

Re: I hate Comenity

Yeah, those anti-fraud measures really suck when there isn't fraud. 

    
Message 5 of 11
fury1995
Valued Contributor

Re: I hate Comenity

I bank primarily with BOA and it seems like every time I get gas at an out of area (like 100 miles away) gas station, I get a fraud alert / slash please call with the declined charge.. which I'm okay with. But...I also have to chase down fraudulent charges from brick & mortar stores from 2,000 miles away that do not get the same hyper sensitive big brother treatment.

 

I guess everyone has their experiences just like every bank has their quirks.

August 28, 2023 FICO 8

August 28, 2023 FICO BankCard 8

August 28, 2023 FICO Auto 8

citi-costco-ImgurCiti-Double-Cash
Message 6 of 11
NoMoreE46
Community Leader
Valued Contributor

Re: I hate Comenity

$50 for $300 is a very excellent return.

 

I'd swallow my Comenity aversion(s) for this easily achievable bonus.

 

Message 7 of 11
madmann26
Valued Contributor

Re: I hate Comenity

I use BitWarden for all of password tracking.

Current FICO 9 Scores



Message 8 of 11
fury1995
Valued Contributor

Re: I hate Comenity


@NoMoreE46 wrote:

$50 for $300 is a very excellent return.

 

I'd swallow my Comenity aversion(s) for this easily achievable bonus.

 


LOL

August 28, 2023 FICO 8

August 28, 2023 FICO BankCard 8

August 28, 2023 FICO Auto 8

citi-costco-ImgurCiti-Double-Cash
Message 9 of 11
Jnbmom
Community Leader
Super Contributor

Re: I hate Comenity

I have seen many reasons for not liking Comenity, but all this over a log in issue 🤔

EXP 780 EQ 791TU 795
Message 10 of 11
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