@Anonymous wrote:
I doubled checked and I honestly can't remember how I made the payment. I want to say the bank said that I paid it via my checking account directly. Not a debit card. I checked my transaction history with Cap One and they have the payment as Authorized and Posted on 4/21/17. My bank statement doesn't show anything for the 21St but shows Direst Debit Rejected for that payment. Then on Cap One its says it was reversed back to the bank on the 26th but after that there is nothing else on my statement regarding this.
Ok. Couple of things. 1. When you're replying to someone, use the quote button and include the message you're replying to.
2. On topic: Go to your physical bank. Have them print up a timeline of all charges and debits to your account from the 20th to the 27th. They have to do this for you, no exceptions.
There will be a record of how you initiated the debit to pay your credit card, find that, then backtrack.
As I've said before, if your payment was 1 cent short, there's nothing you can do about it. If you think it's their fault, you need to press them to prove to you how it wasn't. There's a lot at stake here, do not let them hoodwink or try to confuse you, which they will try to do.
