Is Amex not giving Fico scores anymore?

[Anonymous]

Over the last few days I have noticed something weird on my account. There was a link called "free credit score and report" where the view Fico score link used to be. Clicking on it sends me to a signup for a TU Vantage report through the Amex site.

The first time this happened, I thought maybe I just clicked the wrong thing as when I went back to the main portal page, the fico link was there. Now all I get is the TU signup page.

Anyone have any insight into this? Are they doing away with showing Fico scores?

EDIT: I was able to find the link still exists under account services, but why would it be gone from the main account info screen?

[thornback]

There was a thread started on this very issue yesterday. Unsure if they are trying to roll out Vantage scores to replace FICO, or simply giving consumers the option of both which is leading to tech glitches on some accounts.

https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...

[Pikaboo-icu]

There's an ongoing discussion on this.. Here's the link..  https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...

I'm pretty sure it's a glitch as it's only affecting some customers..

Perhaps, for those affected, you should report it to AMEX so they can try to fix the issue.

CHEERS

ETA:  tmr you are the fastest fingers in the land. lol

[thornback]

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@Pikaboo-icu wrote:

There's an ongoing discussion on this.. Here's the link..  https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...

I'm pretty sure it's a glitch as it's only affecting some customers..

Perhaps, for those affected, you should report it to AMEX so they can try to fix the issue.

CHEERS

ETA:  tmr you are the fastest fingers in the land. lol

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Hahaha... you've beat me to the punch quite a few times.

[Anonymous]

Yeah it's not there any more... never noticed it disappeared. I don't think I even received anything about it changing... but then again, I could have missed it!

[thornback]

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@Anonymous wrote:

Yeah it's not there any more... never noticed it disappeared. I don't think I even received anything about it changing... but then again, I could have missed it!

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It's not that way for everyone.  My FICO link is still there - which is why we were thinking it may be a technical issue as opposed to a complete changeover. Plus, no notifications were sent out - seems this is the sort of thing amex would tell members about if they were going to stop providing FICOs altogether.  I don't know- guess we'll find out eventually. 

[Anonymous]

I think it's a technical issue. For some reason the "View my FICO score" link does not show up for my Platinum, however if I click any of my other cards it magically shows up. For clarity, I am still receiving my FICO score.

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@Anonymous wrote:

Over the last few days I have noticed something weird on my account. There was a link called "free credit score and report" where the view Fico score link used to be. Clicking on it sends me to a signup for a TU Vantage report through the Amex site.

The first time this happened, I thought maybe I just clicked the wrong thing as when I went back to the main portal page, the fico link was there. Now all I get is the TU signup page.

Anyone have any insight into this? Are they doing away with showing Fico scores?

EDIT: I was able to find the link still exists under account services, but why would it be gone from the main account info screen?

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[staticvoidmain]

It's still there, buried under the menus. Here's a quick link.

[CreditInspired]

Hi OP

I just checked and it pulled up my FICO score.

[UncleB]

Just FYI that in the Amex Android app the FICO score is in the same place as it usually is (at least for me).