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Is Amex not giving Fico scores anymore?

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Frequent Contributor

Is Amex not giving Fico scores anymore?

Over the last few days I have noticed something weird on my account. There was a link called "free credit score and report" where the view Fico score link used to be. Clicking on it sends me to a signup for a TU Vantage report through the Amex site.

 

The first time this happened, I thought maybe I just clicked the wrong thing as when I went back to the main portal page, the fico link was there. Now all I get is the TU signup page.

 

Anyone have any insight into this? Are they doing away with showing Fico scores?

 

EDIT: I was able to find the link still exists under account services, but why would it be gone from the main account info screen?

44 REPLIES 44
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Valued Contributor

Re: Is Amex not giving Fico scores anymore?

There was a thread started on this very issue yesterday. Unsure if they are trying to roll out Vantage scores to replace FICO, or simply giving consumers the option of both which is leading to tech glitches on some accounts.

https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...
Personal Aphorism:
"Forget What You Feel, Remember What You Deserve"


Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 11/2020: EX 780 ✦ EQ 771 ✦ TU 781
Current FICO 9s | 11/2020: EX 793 ✦ EQ 780 ✦ TU 778
2020 Goal Score | 800s


My AAoA: 3.8 years not incl. AU / 4 years incl. AU
My AoOA: 7.10 years not incl. AU / 9.10 years incl. AU
Inquiries: EX 0/6 | 1/12 ✦ EQ 1/6 | 2/12 ✦ TU 0/6 | 1/12
Report Status: Clean


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 2 of 45
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Valued Contributor

Re: Is Amex not giving Fico scores anymore?

There's an ongoing discussion on this.. Here's the link..  https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...

 

I'm pretty sure it's a glitch as it's only affecting some customers..

Perhaps, for those affected, you should report it to AMEX so they can try to fix the issue.

 

CHEERS

 

 

ETA:  tmr you are the fastest fingers in the land. lol




Message 3 of 45
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Valued Contributor

Re: Is Amex not giving Fico scores anymore?


@Pikaboo-icu wrote:

There's an ongoing discussion on this.. Here's the link..  https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/AmX-No-Longer-Providing-Free-Monthly-FIC...

 

I'm pretty sure it's a glitch as it's only affecting some customers..

Perhaps, for those affected, you should report it to AMEX so they can try to fix the issue.

 

CHEERS

 

 

ETA:  tmr you are the fastest fingers in the land. lol


 

Hahaha... you've beat me to the punch quite a few times.Smiley Tongue

Personal Aphorism:
"Forget What You Feel, Remember What You Deserve"


Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 11/2020: EX 780 ✦ EQ 771 ✦ TU 781
Current FICO 9s | 11/2020: EX 793 ✦ EQ 780 ✦ TU 778
2020 Goal Score | 800s


My AAoA: 3.8 years not incl. AU / 4 years incl. AU
My AoOA: 7.10 years not incl. AU / 9.10 years incl. AU
Inquiries: EX 0/6 | 1/12 ✦ EQ 1/6 | 2/12 ✦ TU 0/6 | 1/12
Report Status: Clean


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 4 of 45
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Frequent Contributor

Re: Is Amex not giving Fico scores anymore?

Yeah it's not there any more... never noticed it disappeared. I don't think I even received anything about it changing... but then again, I could have missed it!

[11 AMEX] 58.5k + NPSLs // [1 Cap One] 23.25k // [2 Discover] 15.9k // [2 Barclays] 10.15k // [3 Citi] 18.8k // [2 Chase] 24.5k // Amazon 6k
Starting FICO Scores: EQ 595, TU 625, EX 604 (01/14/15) w/ Total CL of $1.3k
Current FICO Scores: EQ 660, TU 672, EX 650 (09/20) w/ Total CLs of $169.1k
Owner of The Point Calculator. Calculate credit card rewards based on your spend, compare credit cards side-by-side, and search for the best cards based on spend.
Message 5 of 45
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Valued Contributor

Re: Is Amex not giving Fico scores anymore?


@Komp wrote:

Yeah it's not there any more... never noticed it disappeared. I don't think I even received anything about it changing... but then again, I could have missed it!


It's not that way for everyone.  My FICO link is still there - which is why we were thinking it may be a technical issue as opposed to a complete changeover. Plus, no notifications were sent out - seems this is the sort of thing amex would tell members about if they were going to stop providing FICOs altogether.  I don't know- guess we'll find out eventually. 

Personal Aphorism:
"Forget What You Feel, Remember What You Deserve"


Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 11/2020: EX 780 ✦ EQ 771 ✦ TU 781
Current FICO 9s | 11/2020: EX 793 ✦ EQ 780 ✦ TU 778
2020 Goal Score | 800s


My AAoA: 3.8 years not incl. AU / 4 years incl. AU
My AoOA: 7.10 years not incl. AU / 9.10 years incl. AU
Inquiries: EX 0/6 | 1/12 ✦ EQ 1/6 | 2/12 ✦ TU 0/6 | 1/12
Report Status: Clean


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 6 of 45
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Frequent Contributor

Re: Is Amex not giving Fico scores anymore?

I think it's a technical issue. For some reason the "View my FICO score" link does not show up for my Platinum, however if I click any of my other cards it magically shows up. For clarity, I am still receiving my FICO score.

 

 

 


@TheBrad wrote:

Over the last few days I have noticed something weird on my account. There was a link called "free credit score and report" where the view Fico score link used to be. Clicking on it sends me to a signup for a TU Vantage report through the Amex site.

 

The first time this happened, I thought maybe I just clicked the wrong thing as when I went back to the main portal page, the fico link was there. Now all I get is the TU signup page.

 

Anyone have any insight into this? Are they doing away with showing Fico scores?

 

EDIT: I was able to find the link still exists under account services, but why would it be gone from the main account info screen?


 



STATUS: Gardening until October 30, 2019
CURRENT FAVORITE CARD: American Express Rose Gold Card
Message 7 of 45
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Established Contributor

Re: Is Amex not giving Fico scores anymore?

It's still there, buried under the menus. Here's a quick link.


Message 8 of 45
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Community Leader
Super Contributor

Re: Is Amex not giving Fico scores anymore?

Hi OP

I just checked and it pulled up my FICO score.

DEC 2019: EX 816, TU 820, EQ 810
DEC 2018: EX 777, TU 783, EQ 799

|| AmX Cash Magnet $40.5K || NFCU CashRewards $30K || Discover IT $24.7K || Macy's $20K || NFCU CLOC $15K || CitiCostco $12.7K || NFCU Platinum $12.5K || Apple Card $6.5K ||
Message 9 of 45
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Moderator

Re: Is Amex not giving Fico scores anymore?

Just FYI that in the Amex Android app the FICO score is in the same place as it usually is (at least for me).

Message 10 of 45
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