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JCP Card Balance Separate from JCP MasterCard Balance?

MyOtherSelf
New Member

JCP Card Balance Separate from JCP MasterCard Balance?

I was recently upgraded to the JCP Rewards MasterCard with a significant CLI ($1500 --> $4000). My balance on my JCP card has stayed, and my JCP MC is showing $0. What gives? They're both issued by Synchrony bank. It was my understanding that the card itself was being upgraded, not that I was going to have two separate cards (which seems stupid). Anybody have any insight in to this?

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3 REPLIES 3
SunriseEarth
Moderator Emeritus

Re: JCP Card Balance Separate from JCP MasterCard Balance?


@MyOtherSelf wrote:

I was recently upgraded to the JCP Rewards MasterCard with a significant CLI ($1500 --> $4000). My balance on my JCP card has stayed, and my JCP MC is showing $0. What gives? They're both issued by Synchrony bank. It was my understanding that the card itself was being upgraded, not that I was going to have two separate cards (which seems stupid). Anybody have any insight in to this?


That sounds like how the other GECRB/Sync upgrades do it.  IIRC, it will eventually move over to the MC line as the original store card closes.  



Start: 619 (TU08, 9/2013) | Current: 798 (TU08, 6/27/22)
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Message 2 of 4
09Lexie
Moderator Emerita

Re: JCP Card Balance Separate from JCP MasterCard Balance?

Once the account fully migrates over to MC, your store card will close - bal transfer. Assuming, they treat this upgrade the way GE has treated upgrades in the past. 

Message 3 of 4
MyOtherSelf
New Member

Re: JCP Card Balance Separate from JCP MasterCard Balance?

Thank you both for your insight. I was confused.

Message 4 of 4
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