I called for a CLI today for my Cap 1 "platinum" card and got denied for a CLI. My current EQ is 692 and TU is 712, but I heard that C1 is notorius for CLIs over the phone. So taking the forum's advice, I emailed the Exec Office.
Here's to hoping!
Well I got a voicemail from the rep, but it sounds like she in a "meeting" when i called back. Hopefully she calls me back again soon.
Good luck! I went through the exec office and got a CLI this month, never had any success over the phone.
+1...completely different company once the Exec Office contacted.
My experience with the EO was like no other call to Cap1. It's like you're more than just a number to them. At least that's the way I felt.
Because the chicks dig it when I throw down the card to the waiter and...it comes in handy if I'm short on cash until payday and need a short spot. AMEX gets the booty, and that's important when you're a Pirate.
Minor vulgarity edit --Rev
Well she never called me back, but I will try her tomorrow. I have never had good luck with credit, and quite frankly 2.5 years ago I could barely qualify to borrow a clue. I still have a judement to drop off in 2015 (first reported in 08) that I paid in 2010, so that may be hindering me. My scores were in the 590s and we had to finince our house on my wife's credit. I was shocked to see EQ @ 694 and TU @ 712 after a pull through myFICO.
Can someone PM me the email?
Why's it such a secret that it can't be typed in the thread?
Its clearly not a secret. The info is found on many threads here not to meant its also listed if you google Cap1 CEO.