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UGH! I just called and asked for a CLI. The CSR told me that they are changing the way they do the CLI and wouldn't be processing any until July. I could call back then if I want to. WTH
@cracksmeup wrote:UGH! I just called and asked for a CLI. The CSR told me that they are changing the way they do the CLI and wouldn't be processing any until July. I could call back then if I want to. WTH
LOL!! I'm not laughing because they told you that, I'm laughing because you said WTH and I was saying the same thing too when I read your post. LOL!
I have heard this excuse from both Cap1 and HSBC... Since Kohls is now underwritten by Cap1, it proves that the Cap1 and HSBC marriage is perfect, absolute soul mates.
@MsLadyRover wrote:
@cracksmeup wrote:UGH! I just called and asked for a CLI. The CSR told me that they are changing the way they do the CLI and wouldn't be processing any until July. I could call back then if I want to. WTH
LOL!! I'm not laughing because they told you that, I'm laughing because you said WTH and I was saying the same thing too when I read your post. LOL!
I can confirm what cracksmeup wrote. I thought I would try since it appears Kohl's CLI's are SP. CSR - Veronica - said that they are changing their process right now. I asked when they would be able to do CLI's again, and she said to try back in a couple of months. It is July now, though, so that puts us to September.