Macy's setting up two accounts under false pretense

[Anonymous]

I will close with this update... Per Macy's, "This email will serve as confirmation that your Macy's American Express account ending in XXXX and Macy's account ending in XXXX was closed on March 29, 2017, which zero ($0.00) balances on the accounts." Two OPEN credit lines opened under false pretenses.

[Anonymous]

Pet Macy's, "This email will serve as confirmation that your Macy's American Express account ending in XXXX and Macy's account ending in XXXX was closed on March 29, 2017, which zero ($0.00) balances on the accounts." Two OPEN accounts set up under false pretenses.

[SunriseEarth]

Just so you are aware, the Macy's AMEX when offered as a 2nd line of credit will have its own opening date.   Personally, I wouldn't have closed either one.   You already had the dip in AAoA, but you'll have a bigger dip in AAoA when your 2005 Macy's card falls off your CRs in ~10 years.   Sometimes it's better just to leave well enough alone.   The damage was already done and it would have never been any worse.

[AverageJoesCredit]

I can at least see OP's pov in that probably received it in the mail thought it was a new card for old account and just put it away, though im surprised the envelope or card didnt say Macys Amex. .

[SunriseEarth]

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@AverageJoesCredit wrote:
I can at least see OP's pov in that probably received it in the mail thought it was a new card for old account and just put it away, though im surprised the envelope or card didnt say Macys Amex. .

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I agree, too.   Macy's definitely could have provided much better information at all levels on this issue, and that is a problem.   I could understanding closing the accounts on principle, although there's something to be said for simply making the best of a less-than-ideal situation.