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Last year I wrote about how Old Navy credit card (not store card) CLD me from $2250 to $250. Today I sign in to Myfico and there is an alert that this account in now closed. I called the CSR line and first she tried to tell me the account is closed because of inactivity to which I replied I used it last month. She then said it expired and they aren't going to reissue you a new one. I had this account for 3 years and have never paid late. I used to carry a balance, but when I paid it they gave me a cld (balance chasing I assume), but since then have used the card and either left a low balance or pif hoping they would cli. Now this. I've read this usually means they are done with the customer. Should I bother calling the recon line? The cl was a joke, but I used the card for the discounts when you used the card... Im about ready to just cut my losses...
@LyonsPride wrote:Last year I wrote about how Old Navy credit card (not store card) CLD me from $2250 to $250. Today I sign in to Myfico and there is an alert that this account in now closed. I called the CSR line and first she tried to tell me the account is closed because of inactivity to which I replied I used it last month. She then said it expired and they aren't going to reissue you a new one. I had this account for 3 years and have never paid late. I used to carry a balance, but when I paid it they gave me a cld (balance chasing I assume), but since then have used the card and either left a low balance or pif hoping they would cli. Now this. I've read this usually means they are done with the customer. Should I bother calling the recon line? The cl was a joke, but I used the card for the discounts when you used the card... Im about ready to just cut my losses...
since it's not a hp I would call credit solutions and see what they have to say.
@Creditaddict wrote:
@LyonsPride wrote:Last year I wrote about how Old Navy credit card (not store card) CLD me from $2250 to $250. Today I sign in to Myfico and there is an alert that this account in now closed. I called the CSR line and first she tried to tell me the account is closed because of inactivity to which I replied I used it last month. She then said it expired and they aren't going to reissue you a new one. I had this account for 3 years and have never paid late. I used to carry a balance, but when I paid it they gave me a cld (balance chasing I assume), but since then have used the card and either left a low balance or pif hoping they would cli. Now this. I've read this usually means they are done with the customer. Should I bother calling the recon line? The cl was a joke, but I used the card for the discounts when you used the card... Im about ready to just cut my losses...
since it's not a hp I would call credit solutions and see what they have to say.
+1 to calling Credit Solutions. They may be able to reopen the account, since it wasn't closed long ago. It's worth a try.