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Thanksgiving Day I get a fraud alet text in regards to my Total Rewards Visa for $260 charge on booking dotcom. Of course I text back "NO" and I get an instant call from fraud department. They tell me they cancelled the charge for the $260 "BUT," there had been a charge that they DID NOT catch a few minutes prior for $360 for a Hotel in Bratislava Slovakia . Thats in Europe folks and a long ways from Texas. How the fraud department did'nt catch that is anyones guess. Anyways they canceled the card & sending new, and there disputing the charge. But for now I'm the proud owner of the charge. Oh and here is the icing on the cake, I just checked my TR account and noticed I just got charged the FTF for the fraudsters Hotel stay.
NotCool
What happens if we have 40 credit cards?? Then we'll need to spend our time to sort this out.
Just to let you know that I know what you're going through...
My bank debit card had fraudulent charges last August from an online website originating in Jordan. Earlier this year, I had some fraudulent charges originating from the UK. My bank caught both only after the first charges went through. If the charges are small-ish (both were under $300) the lender will ignore it on the first activity. The bad news was that in both instances the first charges were credited against my bank account. I had to file a fraud alert with my bank each time and was refunded within 2 business days. Needless to say, I decided after the second incident (fool me once, shame on you - fool me twice, shame on me!) to stop using my debit card and transition back to using credit cards.
My Cap1 card had a fraudulent online charge attempt earlier this month. I had used it extensively for travel 2 months ago, so someone made a copy of the card and security code... The only good thing was that I locked my Cap1 card in preparation for holiday travel. Paranoid mainly and didn't want to have any balance before I left town. Fortunately, the charge was declined and I was notified immediately.
I'm sorry to hear about your experience. For me, I just had to become super paranoid and vigilant of all my accounts (I check daily, and one a couple cards a few times a day.) TR should make everything right, it might take a few days though.
$360 for a hotel in bratislava its about right.they have som for €800 euros.nice city.
Man that really bites. TR will fix it. I hope.......