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Need help understanding citi

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rcsidwell
Established Member

Need help understanding citi

Applied Saturday for citi diamond card, got denied. Received email Sunday that they could not complete my application ,because of freeze on equifax, but they pulled experian, when I called , rep, told me they tried to pull equifax, only.i received three different alerts about citi checking experian,what should I do , or call.thanks

Message 1 of 12
11 REPLIES 11
enharu
Super Contributor

Re: Need help understanding citi


@rcsidwell wrote:

Applied Saturday for citi diamond card, got denied. Received email Sunday that they could not complete my application ,because of freeze on equifax, but they pulled experian, when I called , rep, told me they tried to pull equifax, only.i received three different alerts about citi checking experian,what should I do , or call.thanks


they tried to double pull your file.

you will need to unfreeze equifax and let them pull that as well.

 

JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Message 2 of 12
Happychap
Frequent Contributor

Re: Need help understanding citi

I apped for this card last week and they pull both Eq and Ex.
Message 3 of 12
rcsidwell
Established Member

Re: Need help understanding citi

The problem I have now ifs equifax score not that good,that's why I froze my report

Message 4 of 12
enharu
Super Contributor

Re: Need help understanding citi

Well now the problem is if you don't unfreeze equifax, they will decline your app and you took an experian inquiry for no reason.

This is why its usually pointless to try freeze your files to prevent a lender, especially a national bank, from pulling certain bureaus. National banks can pull from any or all 3 of the bureaus.

JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Message 5 of 12
enharu
Super Contributor

Re: Need help understanding citi

Also to add:

When you are borderline approval criteria, banks tend to pull from more bureaus as well.
JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Message 6 of 12
rcsidwell
Established Member

Re: Need help understanding citi

Thanks for your help

Message 7 of 12
youngandcreditwrthy
Senior Contributor

Re: Need help understanding citi

I don't like Citi too much. This is one of the reasons why. Good luck though!

Marriott PR$25k | BCE $24.5K |BankAmericard Visa $25k| BOA Better Bal $17.5k |Wmt Discover $12.5k | BR Visa $17.5k | Amex Delta Gold $10k | Discover IT $10k | Paypal Extras MC $15k | Amazon Store $10k|Smile Gen $7.25k | Dillard's $10k | West Elm $4k| Express $3.05K | Mypoints.com Visa $4.5k | Freedom Visa $1k| Amex Surpass $1k
Message 8 of 12
yudeology101
Senior Contributor

Re: Need help understanding citi


@enharu wrote:

@rcsidwell wrote:

Applied Saturday for citi diamond card, got denied. Received email Sunday that they could not complete my application ,because of freeze on equifax, but they pulled experian, when I called , rep, told me they tried to pull equifax, only.i received three different alerts about citi checking experian,what should I do , or call.thanks


they tried to double pull your file.

you will need to unfreeze equifax and let them pull that as well.

 


+1.  You mind as well unfreeze it so that your EX HP won't go into a waste.  Best of luck and keep us updated.

JPM Ritz Carlton $8k I UMP Club $8k I CSP $8k | Chase Hyatt $5k I AMEX Green NPSL I AMEX Delta $2k I Citi AA $2k | C1 QS $4.5k
BOA UNC-CH Alumni $6k I Hawaiian WEMC $3k I Arrival $6.5k I IT $1.5k | Merrill+ $2k | Lowes $12k | Apple $2k | +23more
Scores: EQ:671 (FICO 11) EX:686 (FICO N/C) TU:686 (FICO N/C) *8-5-14*
Overall UTIL: 14% *Gardening Since: 1/20/16*
------------------------------------------------------------
Need to stay out of trouble.... Go Heels!!! ... GC Watchlist ( #1 since 12-12-13)
Message 9 of 12
longtimelurker
Epic Contributor

Re: Need help understanding citi


@yudeology101 wrote:

@enharu wrote:

@rcsidwell wrote:

Applied Saturday for citi diamond card, got denied. Received email Sunday that they could not complete my application ,because of freeze on equifax, but they pulled experian, when I called , rep, told me they tried to pull equifax, only.i received three different alerts about citi checking experian,what should I do , or call.thanks


they tried to double pull your file.

you will need to unfreeze equifax and let them pull that as well.

 


+1.  You mind as well unfreeze it so that your EX HP won't go into a waste.  Best of luck and keep us updated.


Well, if OPs EQ score is really bad (as said) then might not be worth it, as there would be a wasted EQ pull as well.   Just cut the losses!

Message 10 of 12
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