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New Barclay arrival offer - I just missed (success)

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Duncanrr
Valued Contributor

New Barclay arrival offer - I just missed (success)

Barclay just upped their bonus miles on Arrival card to 40k. When I got 2 days ago it was only 20k. How receptive are they to calling and getting them to match current offer? (updated-success, see details below. On iPad sorry for formatting)


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 808 TU --- EX --- CK 804(FAKO-EX 821, EQ 823, TU 803)
Goal Score: 750

Take the FICO Fitness Challenge
Message 1 of 32
31 REPLIES 31
LS2982
Mega Contributor

Re: New Barclay arrival offer - I just missed

You can try It, hope they give it to you!! Smiley Happy



EQ FICO 548 3/3/16
Message 2 of 32
Duncanrr
Valued Contributor

Re: New Barclay arrival offer - I just missed

They said I needed to call credit services at 8668623899 on Monday morning.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 808 TU --- EX --- CK 804(FAKO-EX 821, EQ 823, TU 803)
Goal Score: 750

Take the FICO Fitness Challenge
Message 3 of 32
b_seeker
Frequent Contributor

Re: New Barclay arrival offer - I just missed

I'd be surprised if they gave it to you but please keep us updated.



|| Barclaycard Rewards Visa $5500 || AMEX BCE $2000 || Discover IT $3000 || Amazon Rewards Visa $1800 ||
|| Chase Freedom $2700 || CSP $5000 || Chase Marriott Premier $7500 || Sallie Mae MC $3800 ||

FICO Scores: EX 752 (3/13/13) || EQ 782 (10/4/13) || TU 724 (1/18/13)

In the garden as of 10/12/2013
Message 4 of 32
Duncanrr
Valued Contributor

Re: New Barclay arrival offer - I just missed

I can be very persuasive.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 808 TU --- EX --- CK 804(FAKO-EX 821, EQ 823, TU 803)
Goal Score: 750

Take the FICO Fitness Challenge
Message 5 of 32
Open123
Super Contributor

Re: New Barclay arrival offer - I just missed

Chase always honors a new bonus if it's witin 2 months.  Amex will generally not, but will do so for "some" exceptions.  Barclay, have no idea, and curious myself!

Message 6 of 32
Henchman21
Frequent Contributor

Re: New Barclay arrival offer - I just missed

Good luck! Smiley Happy

2/16/13 Scores EX: 594, TU:513, EQ:563 -- Cap One Secured: $200, Kay's: $400

GOAL #1: 625 -- CHECK!

3/31/15 Scores TU: 621 -- Cap One Secured: $750, Kay's: $900, CareCredit: $1000, Aerie $350, Fingerhut $1350

Goal #2: A travel card. REC ME!
Message 7 of 32
HiLine
Blogger

Re: New Barclay arrival offer - I just missed

Having my fingers crossed for you. Good luck!

Message 8 of 32
Duncanrr
Valued Contributor

Re: New Barclay arrival offer - I just missed

Success, mostly. The couldnt match the new terms exactly. I spoke with Stephsnie this morning at customer care (was transferred there after credit services) and after a 30 min phone call and a talk to her manager she was able to get me the 40k bonus miles!!! Hurray. Instead of 1k spend in the first 3 months I have to spend $750 in a single purchase and after it's been paid I'll get the full 40k pts. I'll take it. Remember your manners and use the CSR name a couple of times in phone call and you maybe surprised what you can do.


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 808 TU --- EX --- CK 804(FAKO-EX 821, EQ 823, TU 803)
Goal Score: 750

Take the FICO Fitness Challenge
Message 9 of 32
Open123
Super Contributor

Re: New Barclay arrival offer - I just missed


@Duncanrr wrote:
Success, mostly. The couldnt match the new terms exactly. I spoke with Stephsnie this morning at customer care (was transferred there after credit services) and after a 30 min phone call and a talk to her manager she was able to get me the 40k bonus miles!!! Hurray. Instead of 1k spend in the first 3 months I have to spend $750 in a single purchase and after it's been paid I'll get the full 40k pts. I'll take it. Remember your manners and use the CSR name a couple of times in phone call and you maybe surprised what you can do.

Nice!  Glad you got the bonus!  40K makes a big difference.

 

Good advice on being courteous and civil with CSRs.  

Message 10 of 32
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