@Creditaddict wrote:So after holding for over 32 minutes this morning for a rep at DCU to follow up about my partners membership they are telling me he needs to change a Util to HIS NAME before they will accept membership.... ARE YOU KIDDING ME!
I was like NO, I am not taking a HP to move the gas bill to my name just to join your CU when the Drivers License, PayStub and Credit Report all show this address, WHY are you STILL wanting to verify more, I thought the whole point was only if DL address was not current?
After a couple holds and going back and forth they told me to send over the car registration and they "might" accept that but wouldn't say until they see it.... so 48 minutes later I am back to square 1 to email a document and wait for them to look at it again and still no membership...
If it wasn't for the possible 1.24% auto I would have canceled this a LONG TIME AGO...
Wow. I was looking at DCU for a Auto Refi. But I really don't want to deal with all this hassle, especially if I have to send in tons of docs.
If a paystub, ID, and bank statement don't give you enough address information.... Somethings wrong. lol
Seeing as I have no utilities in my name... I'd be screwed.
ID verification is usually a DL or state issued id and /or passport and to verify the home address, utility, car registration or insurance. Pay stubs are not mailed to an address. Alliant asked me for the same docs when I joined two years ago. My utilities are in DH's name but since I'm listed on car reg and ins they accepted them.
DCU is not the only CU that requires docs from a specific list.
@Creditaddict wrote:
@09Lexie wrote:ID verification is usually a DL, utility, car registration or insurance. Pay stubs are not mailed to an address. Alliant asked me for the same docs when I joined two years ago. My utilities are in DH's name but since I'm listed on car reg and ins they accepted them.
DCU is not the only CU that requires docs from a specific list.
for sure... but I just have never had so much trouble when DL's and credit report match the address you are trying to use...
I have no issue with verification of address when things don't match up or if they will take the car registration! they said no to car insurance!
further more telling me to change the billing on a util and wait for it to be mailed out and then apply to join again? YOU AINT THAT SPECIAL!
Did you pass the initial security questions?
@Creditaddict wrote:
@09Lexie wrote:
@Creditaddict wrote:
@09Lexie wrote:ID verification is usually a DL, utility, car registration or insurance. Pay stubs are not mailed to an address. Alliant asked me for the same docs when I joined two years ago. My utilities are in DH's name but since I'm listed on car reg and ins they accepted them.
DCU is not the only CU that requires docs from a specific list.
for sure... but I just have never had so much trouble when DL's and credit report match the address you are trying to use...
I have no issue with verification of address when things don't match up or if they will take the car registration! they said no to car insurance!
further more telling me to change the billing on a util and wait for it to be mailed out and then apply to join again? YOU AINT THAT SPECIAL!
Did you pass the initial security questions?
I have asked 2 people now and neither one said they would be able to see if it was passed or failed... I "thought" I did but all these issues lean more towwards I didn't!
Perhaps that's the issue. I know when my daughter joined 5 years ago, she was still in college, living at home. No utilities in her name, car registered to us and she was just listed as a driver on the insurance policy.
I sent in a note with our utility bill and member number, her membership was opened the same day.