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Orchard CLI - Denial letter rec'd

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Hopelives2
Regular Contributor

Orchard CLI - Denial letter rec'd

I moved May 27th.  Updated my profile at Orchard sometime shortly thereafter. 

 

Two weeks ago, when reading here about CLIs, I requested one.  Talked to the rep.  She declined me saying I'd receive a letter as to why.

 

It was because they could not match the address provided and the address on file (me thinketh it was the non-English speaking CSR that input wrong addy).  Also, my city does not show up as the city but the larger metro city does on some systems. Smiley Sad

 

Bummed. I realize it'd probably only been $100 but it all helps with util... well, it would if I kept a balance!

Message 1 of 13
12 REPLIES 12
john398
Senior Contributor

nds like aRe: Orchard CLI - Denial letter rec'd

That sounds like an easy recon, call the backdoor most like you will get a domestic rep

Message 2 of 13
Anonymous
Not applicable

Re: Orchard CLI - Denial letter rec'd

As long as you have some proof of your new address (utility bill, banking statement, maybe a copy of the lease) you can probably recon it.

Message 3 of 13
Hopelives2
Regular Contributor

Re: Orchard CLI - Denial letter rec'd

Backdoor number did not work; CSR typed in same information as before, and I was declined despite that I have a better score, excellent PIF history with Orchard, and PIF every other card I have.  My truck loan is new and also on time never late.  That, and the negatives discharged in my BK are falling off.

 

Bah.  Oh well.

Message 4 of 13
LittleCat
Contributor

Re: Orchard CLI - Denial letter rec'd

When I called for a credit increase before I put Orchard out to pasture I was told they are no longer offering CLI's at all. They didnt pull credit, just flat out said they dont do them 'until further notice.'

Message 5 of 13
Hopelives2
Regular Contributor

Re: Orchard CLI - Denial letter rec'd

About 3 or so weeks ago, a poster said the CLI button had appeared on the OB site... Poster had clicked and received a $100 CLI.

 

I clicked and was told to contact CSR.  I did and declined... told to read the letter.

 

So, I called back door # today, and same result.  Smiley Sad  Oh well.  They'll go buh bye in December, right before AF.

Message 6 of 13
Anonymous
Not applicable

Re: Orchard CLI - Denial letter rec'd


@LittleCat wrote:

When I called for a credit increase before I put Orchard out to pasture I was told they are no longer offering CLI's at all. They didnt pull credit, just flat out said they dont do them 'until further notice.'


 

I was told the same thing in May, but the CSR I spoke to said to try again in June.

 

I tried again this week and was given CLI of $100.

 

Message 7 of 13
p-
Valued Contributor

Re: Orchard CLI - Denial letter rec'd


@LittleCat wrote:

When I called for a credit increase before I put Orchard out to pasture I was told they are no longer offering CLI's at all. They didnt pull credit, just flat out said they dont do them 'until further notice.'


I got a 200 CLI today by phone...

Message 8 of 13
tinuviel
Moderator Emeritus

Re: Orchard CLI - Denial letter rec'd


@p- wrote:

@LittleCat wrote:

When I called for a credit increase before I put Orchard out to pasture I was told they are no longer offering CLI's at all. They didnt pull credit, just flat out said they dont do them 'until further notice.'


I got a 200 CLI today by phone...


Congrats! Smiley Happy


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Message 9 of 13
jackig64
New Contributor

Re: Orchard CLI - Denial letter rec'd

I have had my Orchard since 2006 and it is stuck at it's $900.00.  IF memory serves I started at $400 and received 2 increases pretty quickly to get to the $900.00.  I called for a CLI last month and was denied...I think that I am going to try again as I just had them remove my only 30 day late from the account history.  Who knows!

Message 10 of 13
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