@Anonymous wrote:Hello all,
I tried searching for this but wasn't sure what string to use so I figured I would just ask.
Pulled my quartlery report last week and see that my Paypal MC that twas "upgraded" back in May is still reporting opened in May. I had called the useless CS and explained that It should be backdated to 2006 when my SC was opened and they said it was supposed to be. My guess is I have been told incorrectly all the time and it won't be.
So, here is the question. Is this the status quo where they upgrade your account, but really its just a open new and close old account? While I know the now closed PP SC account will remain on my report and show the 10yrs of perfect history, I now have a NEW account that frankly I didnt want. So even if I close it, I'll have a 6mo account on my report hurting my averages.
Is this just something I have to deal with, or is there a strategy to get it back-dated?
I'm sorry to say that as far as I know, all upgrades with Synchrony result in a new account and the old account being closed. 
If you close your new Paypal MasterCard at this point you would still have the new account (as well as the old) reporting for 10 years, so there's little point in doing so.
Did you have a PayPal Store Card (SC?) and it changed to a MasterCard? This will result in two separate accounts.
I've had an AMEX upgraded from Delta Gold to Delta Platinum, and that kept the same card number, same account history from 2013, but it's the same AMEX network in both cases.
I recently had BofA PC a MasterCard that has been open since 2001 on an Affiliation program, the affiliation program expired a few years ago, they PC'd the card to a plain MasterCard, the PC'd again to a 3-2-1 rewards card a few moths ago, keeping the same history, but always on the MC network.
I upgraded a Capital One Platinum card to a QS 1.5% card, but it remains a MC network card, same history since 2003.
I also had a store card, in the 2006 time frame, which was upgraded to a VISA, and two accounts resulted. Both still show up on my credit report, though both are closed.
@UncleB wrote:
I'm sorry to say that as far as I know, all upgrades with Synchrony result in a new account and the old account being closed.
If you close your new Paypal MasterCard at this point you would still have the new account (as well as the old) reporting for 10 years, so there's little point in doing so.
Thanks UncleB,
That is what I was afraid of. Kind of pisses me off. I only upgraded because I thought having the more universal version of the card (mastercard vs just Paypal SC) could be helpful if they ever offered any deals. Part of me feels swindled, and another should have known the reps on the phone had no idea what they talking about.
Buyer beware, if you're not wanting to get a new account, dont upgrade anything w/Synchrony.....