Reason #654657 I will never get rid of my AMEX cards

[Anonymous]

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@Anonymous wrote:

Opinions on different lenders are always going to be in the eye of the beholder.  For every person that posts about having a horrific experience with X lender and tells their story, there's the converse out there where someone posts about X lender being the greatest ever because of their story.  It's just like reading reviews for any product really.  All products no matter how "good" or "bad'' they really are will come with both stellar reviews and terrible reviews.

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I've also had a couple of good experiences with AMEX, but those were when I was a new cardholder and was more hopeful they wouldn't be "like every other lender;" thus, chargebacks if the cardholder is not happy with their purchase... Although I ended up getting my $17.99 back on my Pizza Hut order, simply because the food was extremely late (they didn't turn the oven on) and I couldn't get ahold of anyone with a brain to solve the issue. 

[Anonymous]

That reminds me of my Pizza Hut experience being 2 hours late, though they only charged me $6. And aplogized.

But it would ahve been nice to get a phone call at 1 hour late, to discuss it..

As for OP, it seems like a lot of trouble was went through before resoltuion. So I'm not exactly sure why so much love towards the Company. lol

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@Anonymous

[Anonymous]

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As for OP, it seems like a lot of trouble was went through before resoltuion. So I'm not exactly sure why so much love towards the Company. lol

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It looks like it was resolved as soon as OP contacted Amex.   The trouble was with contact with the original merchant.