cancel
Showing results for 
Search instead for 
Did you mean: 

Received my Amex Platinum Card

tag
aav
Established Contributor

Received my Amex Platinum Card

So much to my dismay, I got my upgraded card like this in the mail a few days ago. The AU card was flawless. It may seem petty, but I sent for a replacement as I'm very careful with my cards and was a bit disappointed by the lack of quality control. Would you have kept it or sent it back? 

 

20180121_123003.jpg

EQ - 834 TU - 823 EX - 822
Amex NPSL Amex BCP - 25,000, Amex EDC - 12000, Diner's Club Premier -35,000, Ritz Carlton - 22,500 Discover 25,100, Chase Reserve -31,000 Total Rewards 13200, Barclay 10000 Citi Diamond P 8,900
Message 1 of 12
11 REPLIES 11
Anonymous
Not applicable

Re: Received my Amex Platinum Card

I hate to admit it but I'd do the same thing, and have.
Message 2 of 12
simplynoir
Community Leader
Mega Contributor

Re: Received my Amex Platinum Card

I would've sent that back as well. I understand wear and tear once the card is in my possession but to have it come in like that would be no bueno to me.

Message 3 of 12
Jetboy
Regular Contributor

Re: Received my Amex Platinum Card

That "new" card looks horrible. You did the right thing.


Message 4 of 12
MrCollector
Regular Contributor

Re: Received my Amex Platinum Card

Just give them a call and they will overnight you a new card and an envelope to send the damaged one back. 

760 (TU) 755 (EX) 740 (EQ)

Chase Sapphire Reserve | Hilton Aspire | Amex EveryDay | World of Hyatt | Aviator Red | AAdvantage Platinum Select | Citi Premier | United Mileage Plus | Discover It
Message 5 of 12
AverageJoesCredit
Legendary Contributor

Re: Received my Amex Platinum Card

Looks like the mailmen decided to play fancy me on their lunch break then resealed it back upSmiley Wink If i got my card like that id demand my five fiddy backSmiley Wink Chilli's...
Message 6 of 12
aav
Established Contributor

Re: Received my Amex Platinum Card

lol definitely
EQ - 834 TU - 823 EX - 822
Amex NPSL Amex BCP - 25,000, Amex EDC - 12000, Diner's Club Premier -35,000, Ritz Carlton - 22,500 Discover 25,100, Chase Reserve -31,000 Total Rewards 13200, Barclay 10000 Citi Diamond P 8,900
Message 7 of 12
aav
Established Contributor

Re: Received my Amex Platinum Card

It doesn't even "ting" like the Ritz card. Lol I don't know which disappointed me more the scratches or the muffled sound it made when I did a test drop (after I saw the scratches).
EQ - 834 TU - 823 EX - 822
Amex NPSL Amex BCP - 25,000, Amex EDC - 12000, Diner's Club Premier -35,000, Ritz Carlton - 22,500 Discover 25,100, Chase Reserve -31,000 Total Rewards 13200, Barclay 10000 Citi Diamond P 8,900
Message 8 of 12
aav
Established Contributor

Re: Received my Amex Platinum Card

The new one's coming tomorrow. I forgot I'd have to send it back for disposal. Lucky I didn't destroy it myself. Lol
EQ - 834 TU - 823 EX - 822
Amex NPSL Amex BCP - 25,000, Amex EDC - 12000, Diner's Club Premier -35,000, Ritz Carlton - 22,500 Discover 25,100, Chase Reserve -31,000 Total Rewards 13200, Barclay 10000 Citi Diamond P 8,900
Message 9 of 12
Anonymous
Not applicable

Re: Received my Amex Platinum Card


@aav wrote:
It doesn't even "ting" like the Ritz card. Lol I don't know which disappointed me more the scratches or the muffled sound it made when I did a test drop (after I saw the scratches).

It does indeed seem like the Plat is a combination of metal and plastic mixed together. 

Message 10 of 12
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.