I am in process of moving into my new home (scheduled to close on Monday 
), but had to be out my old house this past week.
Hired movers to try and be efficient. I got the run around on what cards they accepted, some said everything, some said just Visa/Mastercard, but was finally told they try to avoid AMEX because of the fee but would take it if they had to. I told them that was what I was paying with becasue of the cost of the move. The rep just said ok.
The movers show up, and in conversation mention that I need to pay before they unload my items into my temporary storage. I forget exactly how the conversation went but he was laughing saying if I paid with a credit card, they charged a 3% fee. I stopped smiling and was like oh really? He then, still laughing, said yep and Amex is 12%. I looked at him and said, that's what I am paying with. He pulled it together then, as we had so many unexpected fees with the move when they showed up and I kind of lost it on the guy, so he knew I was about to blow if there was one more extra anything! He said he would see what they could do about it, and were able to drop it to 3% by tht time I paid. So on top of my $572.25 move, there was a fee of $17.16.
Now its not much, but its the principle. I am fairly certain they can't do that. Has anyone ever called Amex and reported a merchant? What was the outcome? I will probably wait to do it after they move me in next Wednesday and probably charge another fee for that move since I am paying with the same card, but just want to know what to expect.
