@Anonymous wrote:I think i'll order me about 50 metal replacement cards. Have fun w/plastic!
How many sets of metal ones do you have now?
@Anonymous wrote:
@Anonymous wrote:I think i'll order me about 50 metal replacement cards. Have fun w/plastic!
How many sets of metal ones do you have now?
A couple. 
Ok, so customer service says that the customers who got the plastic cards will automagically be sent the metal ones as they become available. Mine is very new so I asked her to put in a manual request.
I went ahead and mentioned the sign on bonus and asked for the 140k points w/ 3k spend. She put me on hold, came back and said she would send the request to the "marketing team" and I should get an answer in about a week. That didn't sound so good. Well, I've got my SM request in, let's wait and see.
She did say, "Welcome to the Ritz Family" which I thought was cool. 
@vikingred wrote:Ok, so customer service says that the customers who got the plastic cards will automagically be sent the metal ones as they become available. Mine is very new so I asked her to put in a manual request.
I went ahead and mentioned the sign on bonus and asked for the 140k points w/ 3k spend. She put me on hold, came back and said she would send the request to the "marketing team" and I should get an answer in about a week. That didn't sound so good. Well, I've got my SM request in, let's wait and see.
She did say, "Welcome to the Ritz Family" which I thought was cool.
SM is definitely the way to go for bonus requests. Good luck getting the 140k.
@Anonymous wrote:
@vikingred wrote:Ok, so customer service says that the customers who got the plastic cards will automagically be sent the metal ones as they become available. Mine is very new so I asked her to put in a manual request.
I went ahead and mentioned the sign on bonus and asked for the 140k points w/ 3k spend. She put me on hold, came back and said she would send the request to the "marketing team" and I should get an answer in about a week. That didn't sound so good. Well, I've got my SM request in, let's wait and see.
She did say, "Welcome to the Ritz Family" which I thought was cool.
SM is definitely the way to go for bonus requests. Good luck getting the 140k.
Hope I didn't screw it up by asking on the phone.