SO UPSET RIGHT NOW!! No Walmart Statement Generated January

[baller4life]

So I received a Walmart card last month and pif all charges because several on the board said that a statement would generate even with a $0 balance as long as there is activity during that month. Well I logged in today to make sure one did generate after closing on the 13th. NO STATEMENT. I called customer service and was informed that you must leave a balance in order for a statement to generate. Now I have lost a whole month on my quest of four statements so I could request a cli. Oh well, lesson learned. And hopefully my post saves someone else a wasted month.

[w003ptr]

You might need a break from credit card forums.  And I mean that in the nicest way possible.

[baller4life]

Ha! I'm good. Just learned my lesson.

[Platinum]

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@baller4life wrote:

So I received a Walmart card last month and pif all charges because several on the board said that a statement would generate even with a $0 balance as long as there is activity during that month. Well I logged in today to make sure one did generate after closing on the 13th. NO STATEMENT. I called customer service and was informed that you must leave a balance in order for a statement to generate. Now I have lost a whole month on my quest of four statements so I could request a cli. Oh well, lesson learned. And hopefully my post saves someone else a wasted month.

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With GECRB statement will not generate if your balance is $0 and your only transaction was payment only. However it will generate if your balance is $0 and you have had payment and one purchase at least.

[Platinum]

So in the future, make a purchase, make a payment, make it $0 balance, it will generate a statement.

[baller4life]

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@Platinum wrote:

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@baller4life wrote:

So I received a Walmart card last month and pif all charges because several on the board said that a statement would generate even with a $0 balance as long as there is activity during that month. Well I logged in today to make sure one did generate after closing on the 13th. NO STATEMENT. I called customer service and was informed that you must leave a balance in order for a statement to generate. Now I have lost a whole month on my quest of four statements so I could request a cli. Oh well, lesson learned. And hopefully my post saves someone else a wasted month.

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With GECRB statement will not generate if your balance is $0 and your only transaction was payment only. However it will generate if your balance is $0 and you have had payment and one purchase at least.

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Well apparently not. I had 4 transactions then pif within same month. No statement generated because of the $0

[Platinum]

You were missing purchase transaction for that period, right ?

[Platinum]

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@baller4life wrote:

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@Platinum wrote:

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@baller4life wrote:

So I received a Walmart card last month and pif all charges because several on the board said that a statement would generate even with a $0 balance as long as there is activity during that month. Well I logged in today to make sure one did generate after closing on the 13th. NO STATEMENT. I called customer service and was informed that you must leave a balance in order for a statement to generate. Now I have lost a whole month on my quest of four statements so I could request a cli. Oh well, lesson learned. And hopefully my post saves someone else a wasted month.

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With GECRB statement will not generate if your balance is $0 and your only transaction was payment only. However it will generate if your balance is $0 and you have had payment and one purchase at least.

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Well apparently not. I had 4 transactions then pif within same month. No statement generated because of the $0

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Well, that is weird. I have GECRB Amazon store card. It took me for a while to figure out. I was getting statements generated even with $0 balance as long as there was at least one purchase for that period.

[baller4life]

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@Platinum wrote:

You were missing purchase transaction for that period, right ?

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According to online activity, I bought gas 3 times during December then pif on 1/11/14 because statement for that cycle ended on 13th. So, according to CSR because I pif and did not leave a balance for that billing cycle, no statement generated. 

[Platinum]

I am wondering how do they get away with this then ??? If you have made a purchase then they have to document it and put it on your statement. There has to be some federal regulation in regards to this.