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So last week I was approved for a 2nd Us bank cash+ card. Got it on tuesday and immeditly activated. Today i got an autmated call saying my card was never activated , and to enter the card number to acivate it. I immeditly hung up and called us bank on the number on the back of my card. The csr said their was no attemp to reach out to me, and my card had been activated ok. Besides my constant parnoia on thses times of things, after activating it, I had gone out and bought a soda with it just to make sure it was working ok.
Just warning people who might have recently been approved for a cash + card recently.
Did the call claim to be from US Bank? Visa? Or just "your credit card company"?
@wasCB14 wrote:Did the call claim to be from US Bank? Visa? Or just "your credit card company"?
Specially said US Bank.
Wow! Scary times we live in. I am sure USBank is grateful that you didn't compromise your new card right out of the envelope.
Thanks for sharing!
Good to know. Thanks. This might be an issue from any issuer. I have a Chase card on the way.
Is there a chance it was genuine? I kept getting emails on one of my US Bank cards reminding me to activate it, although it had already been activated (these emails were genuine and directed me to the actual US Bank site). Possible that the CSR didn't know.
@longtimelurker wrote:Is there a chance it was genuine? I kept getting emails on one of my US Bank cards reminding me to activate it, although it had already been activated (these emails were genuine and directed me to the actual US Bank site). Possible that the CSR didn't know.
I thought of that too. I once got an email from Citi that looked suspicious. The wording and misspelled word made me wonder. I reported it as spam but it was legit. I followed the link in the email to log into my account and the url was legit, typed in an incorrect password to be sure and it was rejected. The real one worked.
There is a pretty good chance this was automated call from US Bank, because bless their hearts when it comes to technology.
I was "reminded" for 2 months to activate my Cash+. I think I was on my second statement when they finally stopped telling me I should use it
I get emails about activating categories for a month or longer after they've been activated.
They congratulated me on AR approval via email also about two months after it was approved.
I was beating it to bloody ground and they still kept sending messages about adding it to Samsung Pay.
Around December (six months after approval) they were nice enough to mention I have travel credits to use, about 4 months after they were used.
US Bank goblins dont move fast.