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@cmd0906 wrote:
I reserved and prepaid for a hotel room (last month). Upon check-in this weekend they asked for a CC to place on file in case of damages (as all hotels do). I was totally fine until today when I see the charge for room pending on my CC. I called the hotel and the guy tells me that he doesn't see that the room was prepaid. I gave him my confirmation from the payment but he says it could take up to five days to straighten it out. That would be okay BUT my statement drops on the 5th and I do not want that much to report. If I dispute the charge with Cap1 will that keep the amount from reporting?
Disputes can take up to 30 days. Normally, they don't take that long, but you may have better luck dealing with the hotel. Cap1 may also say that they want you to wait the 5 days and if the hotel doesn't do what they said they were going to do then dispute.
@09Lexie wrote:
Agreed. Think OPs fear was the pending was going to post since they are not showing a record of payment.
Yeah but that pending charge could actually post in a couple days before the statement cuts. OP, do you have proof that your prepaid reservation posted to your account during that billing cycle? Some hotels will authorize your card for the reservation even if it is "prepay" but may actually not fully run the card until after the reservation has ended.
So I just called my CC company to see if the credit had posted from the hotel only to find out that the idiots (excuse the name calling, just a bit frustrated) charged another room fee instead of a credit. This one is still pending. So now there's one posted and one pending. I went ahead and disputed the one that posted. I called the hotel and they finally sent me a copy of the reversal via email BUT it was only for one charge. I get the feeling this will be a long battle. UGH!!!
Just curious was it prepaid via a 3rd party such as priceline or hotwire or was it prepaid on the hotel website?