Bottom line I think it was somehow related to my being in POT direct, and the larger purchase being automatically enrolled. Apparently, once you have a POT balance they start getting jittery if you haven't made a recent payment, even if no payment is due.
That's my guess.
So going forward I'll make payments when no payment is due, just to appease the Amex POT monster.
And I'll stick with POT Select, as opposed to Direct, so nothing goes into POT unless I make a conscious decision to put it there.
I will second the CSR comment that it is just a glitch. They do have access to certain data on their screen, such as suggested catch up payment amount.
There has been no data provided about amounts charged. If the amount of the charge turns out to be $50,000 then I might change my suggestion.
There has been no data provided about amounts charged. If the amount of the charge turns out to be $50,000 then I might change my suggestion.
@Remedios wrote:I dont think it's an error. I've seen posts by other people who got this same email, and some even got a call to pay down their balance if they wanted to continue using card, even though payment wasnt due yet
They were nowhere near what Amex would allow them to charge and never late with them, so no clue what triggers it.
I think Addie was the last one to post about this, maybe 10 days ago.
Yes but in the recent post the email specified specific transactions and balances, mine had nothing of that sort.
@NRB525 wrote:
I will second the CSR comment that it is just a glitch. They do have access to certain data on their screen, such as suggested catch up payment amount.
There has been no data provided about amounts charged. If the amount of the charge turns out to be $50,000 then I might change my suggestion.
The purchase that went into POT Direct was around $950; my POT limit is $35k.
Lol @Anonymous Monster
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Perhaps they are having liquidity problems like was suggested in another thread. 
Unless you've done something totally out of the norm that has shown up on their most recent SP, then It probably was just a glitch.
The $35K POT should allow you more leeway than those who were hovering around the $5K POT mark.
Though I don't know how much you put through the Gold monthly, I doubt Amex would get too nervous over a few K's.
@AverageJoesCredit wrote:
You've been SYNCronized
Dont say that.
Yesteerday I got what looked like a phishing attempt on my Synch/Amazon card. Couple hours later got another email from Synch saying 1st email sent in error. Both emails looked fraudish