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Successful Product Change to Citi Double Cash

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M_Smart007
Legendary Contributor

Successful Product Change to Citi Double Cash

So, I was hesitant to post in the approval forum, as it is really not a "NEW" app per se,

 

The Diamond Preferred was kinda meh, after running out of the nice 0% Balance Transfer Period.

 

I Can Benifit Much More From a 2% Double Cash card. (1% on Purchase, 1% on payment or paydown)

 

Really No DP's other than, used it to The Limit in a 25Day cycle and carried a balance transfer for around 12 Months I believe.

Always payed On Time. usually paid a little more than the Minimum Payment.

Also They Kept The Same Account# and History. (1st Question I asked)

 

Auto Pay set up on ALL My Cards, just in case i goof.

 

Product Change was today, 1 Year Anniversary. as Citibank will NOT allow 1 day Before a Year. (I tried yesterday)

Today Was Success.

 

 

Message 1 of 43
42 REPLIES 42
Jnbmom
Credit Mentor

Re: Successful Product Change to Citi Double Cash

CongratsSmiley Happy

 

I am stuck with my simplicity card which can't be PCd. So it is virtually worthless,  I used the BT when I first got the card and that is all it was good for.

EXP 780 EQ 791TU 795
Message 2 of 43
Anonymous
Not applicable

Re: Successful Product Change to Citi Double Cash

Citi allowed me to combine my Simplicity with my DC and close the Simplicity.

Message 3 of 43
M_Smart007
Legendary Contributor

Re: Successful Product Change to Citi Double Cash


@Jnbmom wrote:

CongratsSmiley Happy

 

I am stuck with my simplicity card which can't be PCd. So it is virtually worthless,  I used the BT when I first got the card and that is all it was good for.


I would check again, as I do think you can get a product change on The simplicity Card. Call and ask another CSR,

if you get no where ask for a Senior CSR or Manager/Supervisor.

 

I remember reading a Thread on this a while back.

I believe it can be done. Get To The Executive office if need be.

I know you can get things done at that level, not possible with front line Reps.

Message 4 of 43
M_Smart007
Legendary Contributor

Re: Successful Product Change to Citi Double Cash


@Anonymous wrote:

Citi allowed me to combine my Simplicity with my DC and close the Simplicity.


Thank You, That is Good Info!

Message 5 of 43
Jnbmom
Credit Mentor

Re: Successful Product Change to Citi Double Cash

Thanks. I will give it a shot

EXP 780 EQ 791TU 795
Message 6 of 43
M_Smart007
Legendary Contributor

Re: Successful Product Change to Citi Double Cash


@Jnbmom wrote:

Thanks. I will give it a shot


Do Not Give up, I know it's possible.

You Can Do ItSmiley Wink

Message 7 of 43
ChargedUp
Senior Contributor

Re: Successful Product Change to Citi Double Cash

Getting a Citi CSR that knows how to PC one card to another is hit and miss. If you get someone that says it can't be done, either escalate the call or hang up and call back until you get a CSR that knows how to do it

Message 8 of 43
pinkandgrey
Senior Contributor

Re: Successful Product Change to Citi Double Cash

Congrats! My favorite card!

Discover It: 21.5k
Amex Cash Magnet: 18k
Fidelity Visa: 16.5k
Apple Card: 6.5k
Message 9 of 43
M_Smart007
Legendary Contributor

Re: Successful Product Change to Citi Double Cash


@pinkandgrey wrote:

Congrats! My favorite card!


I promise only to start it twice a day, at the mostSmiley Very Happy

Message 10 of 43
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