Hi, I used the Citi chat feature today, and was able to obtain APR reductions on my go-to rate for purchases on my 2 DPs from 19.24% V to 17.24% V 
(Very interesting as Citi seems to be more open to reductions over chat vs. over the phone, lol.) Was j/c, does anyone know when would be a good potential timeframe to try again, to see if they could lower the rates further; for example, should I wait 3-4 months, and then try again over chat at that time? Thanks!
ETA: corrected typos
Nicely done!
@Anonymous wrote:Congratulations! A soft pull, right?
Thanks & yes, no hard pull was needed
@galahad15 wrote:Hi, I used the Citi chat feature today, and was able to obtain APR reductions on my go-to rate for purchases on my 2 DPs from 19.24% V to 17.24% V
ETA: corrected typos
Hmmm how long have you had the cards? What verbage did you use via chat to get the decrease...?
Im very curious because I would love a decrease in APR.
Thank you in Advance.
@Anonymous wrote:
Hmmm how long have you had the cards? What verbage did you use via chat to get the decrease...?
Im very curious because I would love a decrease in APR.
Thank you in Advance.
I got one of the DPs in 12/2014, and the other in 1/2015. IIRC, I just asked Citi over chat if any of the credit cards with them (as I have 4 total open cards with Citi) were eligible at this time for lower go-to APRs for purchases. The Citi CSR then mentioned that s/he would check the system to see if I was eligible for any APR reductions, and then s/he told me on each Citi card account what my eligility was. I didn't qualify for an APR reduction on either my DC or Simplicity, b/c s/he said that DC was already at the lowest rate possible, and Simplicity was under the introductory 21-mo. 0% BT promotion, so it was also ineligible. However, when s/he checked the 2 DP cards, s/he said I was eligible for the reduction to 17.24%, and then asked me if I wanted to accept the 2 APR reduction offers, to which I happily replied yes.
Good luck & hope that you are also able to successfully receive APR reductions on your Citi cards as well! I would personally recommend asking them over chat, b/c I had already tried by phone earlier, and the phone request was a no-go, but the chat session worked for me.