@blindambition wrote:
@Anonymous wrote:
Sorry to hear about your closures as it is quite a chunk to lose, and a bumme rhat they couldn't at least communicate with customers on which cards you're pfer be closed. I mean of all the store cards in their portfolio, I probably would have liked to keep the Amazon account open.
While I'm sure you're not pleased with them it's nice too see you're handling it in such a positive manner publically. We've definitely seen our share of SYNCH bashing threads for this very act.
Again, while I agree they probably are in serious trouble, and that's probably why it was swift and all encompassing. I feel they should have tried worked with consumers to choose between which cards to axe or keep, some likely were very old accounts one might have wanted to keep. Or there may have been useful cards they still used, and would rather axe the new or unused ones instead.
It's not really about losing CL's as those can be gotten anywhere, it's about what this does to a person's profile. I just hope these mass closures do not cause too much hassle for all those involved, with other Lenders possibly following suit.
This is why I feel Sync should be investigated. I'm not quite sure how. While a lender has a right to close accounts, it's the way it's being done. With very serious potential consequences to customer. The fact that it isn't really based on customers ability to pay just makes it even more cringeworthy.
Well, that's not going to happen because while they are lending, we are borrowing. We do not own accounts, they belong to lender, hence "For any reason.." in T&C.
If I gave you my favorite otter you to play with, then decided to take it back, there would be nothing you could do about it. It's mine, and me wanting it back has nothing to do with a fact you are more than capable to take care of it. You "borrowed it". It might cause you distress because you've grown fond of it, and you took care of it, but we already covered that in contract.
So, from that standpoint, there wont be any investigations or looking into it.
I dont mind store cards, and while I like a couple of Synchrony cards, I've always found them to be quite cringy and sketchy when it comes to how they conduct their business, so I closed the one I had and went with "not for me" logic.
This is very unfortunate, but hopefully also a learning opportunity not to lean too much at washed out lender who ends up in desperate situations every 7-10 years.
This behavior isn't exactly new for them, they've done it before, and they will do it again.
