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The time has come... who do I call?

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Anonymous
Not applicable

The time has come... who do I call?

The time has come to cancel my Credit One Platinum Visa card and I am EXCITED! Question is, who do I call?

 

https://www.creditonebank.com/customer-service

 

I've never cancelled a credit card before and there are so many different phone numbers and addresses that I am not sure who to contact.

Do I write a letter? Do I email them? Call them?

Any and all help is greatly appreciated!

8 REPLIES 8
tcbofade
Super Contributor

Re: The time has come... who do I call?

Just call the number on the back of your card.

 

Expect an argument, and they'll stand on their heads to try to keep you happy.

 

Be polite, be patient, be firm.  You can do this.

 

Yay you!

02/01/24 Fico 8: EX 757, EQ 803, TU 783.
Fico 9: EX 760 12/16/23, EQ 790 02/04/24, TU No idea.

Zero percent financing is where the devil lives...
Message 2 of 9
woodyman100
Valued Contributor

Re: The time has come... who do I call?

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Message 3 of 9
Anonymous
Not applicable

Re: The time has come... who do I call?


@Anonymous wrote:

The time has come to cancel my Credit One Platinum Visa card and I am EXCITED! Question is, who do I call?

 

https://www.creditonebank.com/customer-service

 

I've never cancelled a credit card before and there are so many different phone numbers and addresses that I am not sure who to contact.

Do I write a letter? Do I email them? Call them?

Any and all help is greatly appreciated!


SM might work too if you hate them that much lol

Message 4 of 9
Glkslngr
Frequent Contributor

Re: The time has come... who do I call?

Congrats to you! Hope this brings more rewarding cards to you in the future. I would imagine the most appropriate number to call would be the one on the back of your card. Good luck!
Message 5 of 9
TruBlu
Contributor

Re: The time has come... who do I call?

Who do you call?.. GHOSTBUSTERS!

Sorry for the throwback plug Smiley Wink But get that Credit One ghost out of here! (By calling th number on the back of the card)
Message 6 of 9
Closingracer99
Valued Contributor

Re: The time has come... who do I call?


@TruBlu wrote:
Who do you call?.. GHOSTBUSTERS!

Sorry for the throwback plug Smiley Wink But get that Credit One ghost out of here! (By calling th number on the back of the card)

I was just going to say that! LOL

 

 

But yeah just call the number on the back of your card.


My Cards: Amex BCE: $9,000, Amex Hilton HHonors: $2,000, Amex ED: $12,000, Barclays NFL extra points: $3,000, Bank of America MLB cash rewards: $17,000, BBVA compass NBA Amex triple double rewards: $17,000, Chase Amazon: $1,000, Chase Freedom: $9,000, Chase Sapphire: $5,000, Chase Slate: $5,000, Chase Disney: $4,000, Citi Double Cash: $5,400, Citi AA plat: $5,500, Citi Simplicity: $3,000, Citi Thank you preferred: $8,800, Capital one GM: $2,000, Capital one PlayStation: $3,000, Gamestop: $1,150, Amazon Store: $5,000, Ebay MasterCard: $5,000, American Eagle Storecard: $750, Macy's: $500
EX: 744, TU:750, EQ: 740
Message 7 of 9
Anonymous
Not applicable

Re: The time has come... who do I call?

I'd recommend to ask them to send you some type of verification letter that your account is closed as well.
Message 8 of 9
Anonymous
Not applicable

Re: The time has come... who do I call?

For some reason this post completely disappeared for a while and I couldn't find it! 

 

Odd... update here!

http://ficoforums.myfico.com/t5/Credit-Cards/Did-I-do-this-right/m-p/4722989#M1374169

 

Thank you everyone for your help Smiley Happy

Message 9 of 9
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