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Very, very upset with Synchrony Bank

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Re: Very, very upset with Synchrony Bank

Today a week ago I posted the letter with the signed form and so far nothing. All Synchrony accounts remains blocked.
Is there an ombudsman can I access?

Message 31 of 32
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Re: Very, very upset with Synchrony Bank


@MarceloW wrote:

Today a week ago I posted the letter with the signed form and so far nothing. All Synchrony accounts remains blocked.
Is there an ombudsman can I access?


@MarceloW  No, there is not, and unfortunately you have no basis for complaint of any kind 

 

While some issuers may elect to approve cards without a SS number, you just got yours 8 months ago. 

Prior to  that and boa card, you would have been a financial ghost. So, you went from no profile to applying for a bunch of cards out of the blue in a short period of time.  Their concern regarding fraudulent/synthetic identity is legitimate and it's best to let the process run it's course. 

So, instead of looking to file a complain, follow up with them, make sure they received what they needed and wait. 

 

Good luck 

EX 759 EQ 774 TU 753


Message 32 of 32
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