WF Dillard's transition woes

[pazuzu]

I was unable to access my acct through the new 866 number.

When I entered my acct #, the auto system couldn't find my acct.

I wasn't in the mood to talk to a CSR, so I just hung up after two attempts to enter the acct number.

They had said earlier that new acct #'s and cards would be issued after WF took over from Synch.

It appears that they are not in any rush to do so! 

I had only called to see if a CLI could be still done by phone, since the LUV button is gone. 

[srchick]

I've had my Dillards since 2008, and under the new acquisition by WF, you have to re-register your online access.  Here's the correct phone number I used (800-643-8278), and requested my CLI (given $1500 limit), whereas Synchrony Bank had held me hostage with toy limits for years. (Will require HP on TU, so make sure to get a significant limit).  Let us know your results.

[pazuzu]

Ok, I looked again and the 800# is on one of the "splash" pages that come up before you're logged in.

Anyway.....

Too bad about WF doing HPs for CLIs.....

Right before the transition from Synch, I used the LUV button one last time and got my CL up $7500.

That was the max you could get on the AMEX.

I'll have to see evidence of WF giving out some double digit limits on the Dillard's cards before I take an INQ.

[FinStar]

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@pazuzu wrote:

Ok, I looked again and the 800# is on one of the "splash" pages that come up before you're logged in.

Anyway.....

Too bad about WF doing HPs for CLIs.....

Right before the transition from Synch, I used the LUV button one last time and got my CL up $7500.

That was the max you could get on the AMEX.

I'll have to see evidence of WF giving out some double digit limits on the Dillard's cards before I take an INQ.

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Not entirely accurate.  My Dillards Elite AMEX is currently $13K (mostly auto-CLIs) and the CL was retained during the WF transition.  There was also someone where I read who had (with visible proof) a Dillards Elite AMEX with $20K.   But the days of customer-initiated SP CLIs are pretty much gone with WF.

[Anonymous]

Wifey got CLI from $1,200 to $3,700 literally about a month before the takeover.

It'll stay there, and I don't mind it one bit.

[FinStar]

And, if it works with the current spending power, then if it's not broken then no fix required   I use mine pretty frequently so most of the CLIs have been automatic.

[B335is]

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@FinStar wrote:

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@pazuzu wrote:

Ok, I looked again and the 800# is on one of the "splash" pages that come up before you're logged in.

Anyway.....

Too bad about WF doing HPs for CLIs.....

Right before the transition from Synch, I used the LUV button one last time and got my CL up $7500.

That was the max you could get on the AMEX.

I'll have to see evidence of WF giving out some double digit limits on the Dillard's cards before I take an INQ.

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Not entirely accurate.  My Dillards Elite AMEX is currently $13K (mostly auto-CLIs) and the CL was retained during the WF transition.  There was also someone where I read who had (with visible proof) a Dillards Elite AMEX with $20K.   But the days of customer-initiated SP CLIs are pretty much gone with WF.

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+1

So far my $10k limit remains intact *fingers crossed*

[FinStar]

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@B335is wrote:

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@FinStar wrote:

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@pazuzu wrote:

Ok, I looked again and the 800# is on one of the "splash" pages that come up before you're logged in.

Anyway.....

Too bad about WF doing HPs for CLIs.....

Right before the transition from Synch, I used the LUV button one last time and got my CL up $7500.

That was the max you could get on the AMEX.

I'll have to see evidence of WF giving out some double digit limits on the Dillard's cards before I take an INQ.

---

Not entirely accurate.  My Dillards Elite AMEX is currently $13K (mostly auto-CLIs) and the CL was retained during the WF transition.  There was also someone where I read who had (with visible proof) a Dillards Elite AMEX with $20K.   But the days of customer-initiated SP CLIs are pretty much gone with WF.

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+1

So far my $10k limit remains intact *fingers crossed*

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So far under WF, my 1st statement has generated and it appears the CL remained intact so hopefully it stays as such.  We'll see in months to come...

[Ron1]

I got stuck at $7500 for two years. I kept getting CLI denial letters. 

Ron.

[FinStar]

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@Ron1 wrote:

I got stuck at $7500 for two years. I kept getting CLI denial letters. 

Ron.

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Hmmmm... really?  What reasons did they cite for each CLI denial Ron?