WOW...I knew something was wrong with my Total Rewards Points

[IWOL]

A couple of mnths ago I posted about have alot of extra Total Rewards points that did not match what I had spent on the card.

Today I got this email from them. Its pretty genereous of them to allow me to keep an extra 20,000 points. Thanks Total Rewards!!

[Kenny]

Nice! Congrats!

[myjourney]

That's a class act move instead of a PR nightmare...Bravo Total rewards 

[s_haliz]

That's sweet......

[wacdenney]

That's awesome!  Excellent customer service example right there.

[CardHunter]

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@IWOL wrote:

A couple of mnths ago I posted about have alot of extra Total Rewards points that did not match what I had spent on the card.

Today I got this email from them. Its pretty genereous of them to allow me to keep an extra 20,000 points. Thanks Total Rewards!!

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That's nice..Congrats!

[B335is]

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@myjourney wrote:

That's a class act move instead of a PR nightmare...Bravo Total rewards 

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Agreed, excellent move for many reasons. 

[barbaralee]

The exact same thing happened at my job recently, lol. My job pays use triple time for holiday, but due to a system error they quadruple paid us for working Memorial Day. Shockingly, they let us keep the overpay, haha. 

Congrats!! 

[creditFiend]

Congrats OP!

[BearsAndTurtlesRtheBest]

Im assuming Comenity sent you this? Congrats! Thats an awesome move.