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Received the card back in late August or early September and finally got around to asking for a CLI today. The CSR mentioned that they can run one of two checks, and I was given a choice between the two. The first is an internal review, whereby they review your "accounts" and make a CLI decision and recommendation based on a soft pull. The second involved using an UW and a hard pull of your CR. I opted for the former and was offered $500. I then was given the chance for a manual review but waived that for now. So, my $2500 went to $3000.
The CSR also recommended that I call every 6 months on the dot to request a CLI. It almost seemed like an encouragement.
He also said that to avoid a late fee, payments must be made via the web by 4pm (I still don't know how to pay it online. Transfer?) and you can pay at the branch by 2pm.
CONGRATS!
I banked with Wachovia for a long time (never had any of their credit products, though), and found their customer service to be top-notch. I like their rewards on their debit/check card too. I was sort of worried with the whole WellsFargo deal that Wachovia credit customers might be getting the shaft like the WAMU/Chase situation. I'm glad to see that's not the case!
@Anonymous wrote:CONGRATS!
I banked with Wachovia for a long time (never had any of their credit products, though), and found their customer service to be top-notch. I like their rewards on their debit/check card too. I was sort of worried with the whole WellsFargo deal that Wachovia credit customers might be getting the shaft like the WAMU/Chase situation. I'm glad to see that's not the case!
At least not yet it isn't. On the other hand the Wachovia CC portfolio is nothing like the Providian->WaMu CC portfolio. That one is a hot potato!
GomerPyle wrote:
This thread inspired and motivated me to ask for a CLI from Wachovia. I called and was given a $3200 increase on a soft pull. Went from $12500 to $15700. Wachovia sure is nice to me.
Congrats!
ExcellCR wrote:
Did Wachovia ask for a current income update for the soft pulls?
For mine, no. They didn't ask any questions.