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I remember seeing members write about a cite where they post concerns/complaints about credit card issuers and at times, some cc issuers actually go to the site and respond. What is the site?
http://www.consumerfinance.gov/
Thank you for the sites. I was trying to recall one in particular - it may be the ripoff.com. I just remember myfico.com users stating they had posted their situations on the website after trying to deal with the company directly, and they received phone calls and/or letters.
@wmarat wrote:http://www.planetfeedback.com/
+1 this is the most commonly referred to site here on the forums.
+1
Thanks to you all. Planet Feedback is the one i was thinking of.
Definitely Better Business Bureau if you want to get your message across. Had an issue with a Bank (not mentioning name) yrs ago and the issue was resolved, only cause I contacted the BBB with my complaints.