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I'm just chatting to Capital One... I hit the luv button yesterday on an old card and got a $2k CLI to $5k so I thought I'd try to have it upgraded from a MasterCard Platinum to a World MasterCard. On the chat the rep said it's not eligible for that but they could upgrade it to a MasterCard Professional???
Here is a link which should explain it.
Dead link when I click on it. But on the MasterCard I can only see: Standard, Gold, Titanium, Platinum, World and World Elite. The only mentions of Professional I can find online are for a business card? This is a personal account.
I've now found the page. Seems a strange card to have been offered instead of a World. Suffice to say I declined the 'upgrade'.