Why does Cap1 use the zip code to determine available due dates?

[cr101]

This is what their site says about the dates that you can change your due date to: "Second, your zip code also determines what due dates are available for your account." Is this Cap1's own policy?

[imaximous]

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@cr101 wrote:

This is what their site says about the dates that you can change your due date to: "Second, your zip code also determines what due dates are available for your account." Is this Cap1's own policy?

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No idea they did this, but my guess is that they assign customers to centers or teams geographically, and they want all those within the same area to have the same due dates for consistency. 

[Anonymous]

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@cr101 wrote:

This is what their site says about the dates that you can change your due date to: "Second, your zip code also determines what due dates are available for your account." Is this Cap1's own policy?

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Cap1's policy. Different lenders have different ways to assign due dates. One lender assigns due dates by the first letter of your last name, another one uses when your account was approved and there are many other variations. Some as you know, let you adjust the due date to the date you want or a date close to it. Some of the lenders actually provide operations support for other credit card providers so some dates are assigned to the other cards. All over the place.

[CreditCuriosity]

Probably as stated to segment stuff out so everything isn't all coming in at once.  I work for an insurance company and we got our self in a mess along time before i joined as renewals or lack there-of are due once a year (we are talking professional liability insurance here).  Most of our doctor's graduate around a given time frame each year meaning influx of applications and at one point in our business 90% of our dr's renewed within 1 or 2 months of the year causing extreme work load for us.  We have slowly gotten them to spread out their renewals by various methods throughout the year so we aren't as in "as bad" situation as we once were although still about 65%+ of our business is done in two months of the year being renewals.  Guess it is for sanity and sheer volume of work needing to be done in a short amount of time of the work force partially as that is the main reason we spread ours out...

[Andypanda]

It might be to save postage by batch mailing to same zip codes at the same time. Tgere are still enough peopple getting paper bill, and figuring thousands of bills a month, it probaly saces a nice chunk of change.