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I was not pleased when HSBC / Orchard Bank CLD'd my already low crappy limit with their weak-minded rational of it "being a business decision" even though I know they are doing this to everybody. I contemplated just closing the account, but I know they wouldn't give a rat's a$$ if people close their accounts or not.
So, I thought of just cancelling my HSBC CreditKeeper monitoring service. I don't really need it anyhow and the only reason I haven't cancelled it earlier is because I'm just too lazy to call them and listen to them whine and moan when I tell them goodbye.
But now I am motivated and when they ask why, I'll just tell them "it's a business decision."
I wonder if they'll just cancel my credit card after a couple of days just to get even.
Nonsense!
I cancelled my silly CreditKeeper during the first 30 days. Yes it takes an aggravating phone call, and I just rec'd a CLI after having my card 6 months.
Well, I just called.
The lady was nice and not very pushy. She offered to lower the monthly fee, but I told her it wasn't the cost that was the issue. I laid out the "it's just a business decision" spiel and told her when HSBC stops CLDing those with already rock bottom limits, I'll probably be back. She thought it was funny. Nice lady.
@Underh20 wrote:Well, I just called.
The lady was nice and not very pushy. She offered to lower the monthly fee, but I told her it wasn't the cost that was the issue. I laid out the "it's just a business decision" spiel and told her when HSBC stops CLDing those with already rock bottom limits, I'll probably be back. She thought it was funny. Nice lady.
Umm do you really think taking your aggravation out on an hourly employee is something proper to do?
People who make more money a year then she makes in 10 years make those decisions.
HSBC axed my card after no activity for 6-months back in May, It was pretty much six-months from the day I made the last PIF last November that I received my canx letter,,
usmc58555 wrote:
@Underh20 wrote:Well, I just called.
The lady was nice and not very pushy. She offered to lower the monthly fee, but I told her it wasn't the cost that was the issue. I laid out the "it's just a business decision" spiel and told her when HSBC stops CLDing those with already rock bottom limits, I'll probably be back. She thought it was funny. Nice lady.
Umm do you really think taking your aggravation out on an hourly employee is something proper to do?
People who make more money a year then she makes in 10 years make those decisions.
@Anonymous wrote:
@Underh20 wrote:Well, I just called.
The lady was nice and not very pushy. She offered to lower the monthly fee, but I told her it wasn't the cost that was the issue. I laid out the "it's just a business decision" spiel and told her when HSBC stops CLDing those with already rock bottom limits, I'll probably be back. She thought it was funny. Nice lady.
Umm do you really think taking your aggravation out on an hourly employee is something proper to do?
People who make more money a year then she makes in 10 years make those decisions.
You must be confused.
It was very pleasant conversation.