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thats odd, usually VS will send you an email confirming (I belive thats what happened) did you actually order something and have it mailed out? if so is the order on the VS card?
@Mama-j wrote:
I didn't get an email and I did the same thing you did. Just got my card today, it took about 2 wks for the card to come.
+1
Ok, same happened to me, it said I was pre-approve for $1000 and entered my DOB and last 4 of ss# and took me back to checkout. I tried calling but the appplication was being process. What you have to do is wait couple of days and call into the 800# for credit card services, it will prompt you to enter your ss# and once I did that it told me my balance and credit limit because it was in the system by than. I tried calling as well but csr couldn't find anything. So wait and then call in and enter your ss# when prompt and it will see if you have an account established.
Same thing happened to me. Called and CSR told me they had nothing. Received a letter stating denied because my address did not match that on my Experian report (on the date that the pre-approval was initiated). called back again and they said i could reapply HP, i said no. I asked how often preapprovals are generated and they said no idea.
Sorry to hear that!! They should off called you to verify and to be denied just becasue of address verification is awful. Now you would have to wait and re-apply for HP! Why don;t you try to talk to supervisor for a recon and maybe they can make adjustments.
The address issue happened to me when I applied online as well! I applied again when checking out at a VS store 2 months later once I updated my address and I was approved with a $350 CL. The only issue is that now I have two hard pulls from Comenity on my account in a short period.
@kimB wrote:Same thing happened to me. Called and CSR told me they had nothing. Received a letter stating denied because my address did not match that on my Experian report (on the date that the pre-approval was initiated). called back again and they said i could reapply HP, i said no. I asked how often preapprovals are generated and they said no idea.