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Anonymous
Not applicable

account closure

Turns out chase closed my freedom card due to my overall utilization and utilization with them. I'm taking advantage of low rates and still paying a few things off so its understandable. Never late but utilization with them is around 40% and overall total around 50%. The good part is that they sent a letter stating I can keep the low rate until its paid off as long as I make the payment each month. Also, my online account shows it closed but they kept the available credit intact so hopefully they will report it with that available for utilization purposes. I'm not sure how it works with a closed account though.

Not my first choice to have it closed but they were very fair about it and I wont be burning them in the process so once things change I can get another card with them later on.
Message 1 of 106
105 REPLIES 105
Anonymous
Not applicable

Re: account closure

Hmm....

I'd call them and fight it.
Message 2 of 106
Anonymous
Not applicable

Re: account closure

Thats terrible.  You are the 2nd person whose Freedom has closed in the last 24 hours on this forum.  I hope this does not become a trend for Chase.  I'd call and try to get it re-opened as some have reported some success doing it.

Message 3 of 106
pizza1
Community Leader
Super Contributor

Re: account closure

Im sorry OP...That stinks. This is why I keep basically 0-1% reporting, especially for me. I don't want any creditor to say oh, you have 30% util on this or that card, we need to shut you down. Chase is BAD about that, and they are more skittish than Barclays. Id fight that big time. Sorry again for the closure, that really stinks Smiley Sad
Message 4 of 106
taxi818
Super Contributor

Re: account closure


@Anonymous wrote:

Thats terrible.  You are the 2nd person whose Freedom has closed in the last 24 hours on this forum.  I hope this does not become a trend for Chase.  I'd call and try to get it re-opened as some have reported some success doing it.

So true yes. 2nd person.  But in both cases. High utilization. This is why having high limits across board is crucial. In case you need to use it. That's why it's called credit. Sorry op it happen to you. I wonder how much you combined limits. Since you at 50%. I do hope they don balance chase you on the limit. 
Message 5 of 106
Anonymous
Not applicable

Re: account closure

I mean if you are making big purchases 50% uti is nothing.

 Do they panic if a balance is carried over several months? or are they just gun shy?

I dont do business with Chase so I have no first hand knowledge.

Message 6 of 106
taxi818
Super Contributor

Re: account closure


@Anonymous wrote:

I mean if you are making big purchases 50% uti is nothing.

 Do they panic if a balance is carried over several months? or are they just gun shy?

I dont do business with Chase so I have no first hand knowledge.


That's not issue. A big purchase. Op is 40% on freedom. But 50% across all his/her cards. That is what makes the difference. So example. I have 100k in limits. But use 50k of that. Risk becomes higher. Not for a single big purchase. 

Message 7 of 106
NRB525
Super Contributor

Re: account closure


@Anonymous wrote:
Turns out chase closed my freedom card due to my overall utilization and utilization with them. I'm taking advantage of low rates and still paying a few things off so its understandable. Never late but utilization with them is around 40% and overall total around 50%. The good part is that they sent a letter stating I can keep the low rate until its paid off as long as I make the payment each month. Also, my online account shows it closed but they kept the available credit intact so hopefully they will report it with that available for utilization purposes. I'm not sure how it works with a closed account though.

Not my first choice to have it closed but they were very fair about it and I wont be burning them in the process so once things change I can get another card with them later on.

Sorry to hear about the account closure. I had several accounts closed after the credit crisis, by Chase and Citi, due to overall high balances, along with balance chasing CLD. My Freedom card was CLD to the current $1,500 a few years ago, but not closed completely.

 

Can you list out your accounts, their balances, CL, and what your payment rate is on those balances? Percentages are interesting, but at the end of the day the banks care about the absolute dollars they are owed.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 8 of 106
Anonymous
Not applicable

Re: account closure

The 1% answer is not always the solution for everyone.

It is impractical and a waste of credit.
Message 9 of 106
pizza1
Community Leader
Super Contributor

Re: account closure


@Anonymous wrote:
The 1% answer is not always the solution for everyone.

It is impractical and a waste of credit.

maybe so Nix..works for me though, at least for the next few years until my BK becomes more aged. 

Message 10 of 106
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