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amex app site down?

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in0wh3r3ul1v3
New Contributor

amex app site down?

i'm trying to apply for a second AMEX and my browser is stuck at the screen where it asks for the CID code of my current card.

 

i see a blue spiraling icon, and the screen will not change. is there another way to initiate the app?

Macy's Red Star - $5100 (1/2010)
AMEX Everyday - $9000 (1/2011 Backdated)
AMEX Green Corporate - NPSL
Chase Amazon Prime - $8900 (11/2011)
Lowe's/SYNCB - $6500 (7/2014)
J. Crew/CB - $3500 (2/2015)
Target REDcard - $500 (11/2015)
Citi AAdvantage - $4000 (6/2016)
Chase United MileagePlus - $5000 (2/2017)
Message 1 of 7
6 REPLIES 6
steve23111
Frequent Contributor

Re: amex app site down?

Very common problem. Call it in. That's what I had to do.

Message 2 of 7
trumpet-205
Valued Contributor

Re: amex app site down?

Log out of your AMEX account. Apply the card you want. When asked if you are an AMEX customer, type in the credit card number on your other AMEX card (15 digits).

Message 3 of 7
LS2982
Mega Contributor

Re: amex app site down?


@in0wh3r3ul1v3 wrote:

i'm trying to apply for a second AMEX and my browser is stuck at the screen where it asks for the CID code of my current card.

 

i see a blue spiraling icon, and the screen will not change. is there another way to initiate the app?


I've heard using using firefox can make AMEX's site a little goofy every now and then.




EQ FICO 548 3/3/16
Message 4 of 7
nuggets321
Frequent Contributor

Re: amex app site down?

The same EXACT thing just happened to me yesterday ... appears to be some kind of system error.... I tried a second time and the wheel spun for 1/2 hr or so I gave up

TU-721 (MortgagePull) EQ- 697(MortgagePull ) EXP 693(MortgagePull) FWEB 24,2015
My Wallet : Dicover More 35,500 CL -Amex Zync NPSL -WellsFargoRewards4800 - -CapOne 3000CL -GEMBWalMart 5000CL - Zales 4000CL-Kays 2900--Macys 5000CL /SSFCU 5000CL / CitiBank Diamond Pref 15000CL - CHASE Freedom 13500CL -Lowes 10,000 CL - BBuyStoreCard 10,000CL Sears Store Card (Citi) 3000 - Firestone CFNB 1400 Toyota Financial $35,000 Auto -2200DiscountTire(GECRB) Citi TY Preferred 8100CL - Chase Slate$4000-BofA15000-ToyotaRewardsVisa$10,700 -BofA$8500 AMEX BCE 9,500
Message 5 of 7
pizzadude
Credit Mentor

Re: amex app site down?

 

Yeah I have had that happen as well when I have applied online.   I believe that I closed down my brower, and re~applied without putting in my card # and it was able to load the application.

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 6 of 7
Anonymous
Not applicable

Re: amex app site down?


@trumpet-205 wrote:

Log out of your AMEX account. Apply the card you want. When asked if you are an AMEX customer, type in the credit card number on your other AMEX card (15 digits).


+1

I had to do this last week for my green card.

Message 7 of 7
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