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amex site is broken


Re: amex site is broken

@KJinNC wrote:

I saw the same error message about a credit limit increase in Chrome on a Mac, a couple of days ago. I haven't looked again (decided to wait before applying).


The chat feature vanished for me from Amex's site about a month ago, again Chrome on a Mac. I can only chat now via the mobile app.

Sounds like there may just be some sporadic issues?  I did chat yesterday (Chrome on MacOS 10.15) with no problem (except for the YTD spending total they gave me LOL).

Message 21 of 27
Mega Contributor

Re: amex site is broken

I downloaded Firefox on my laptop to test it. Took me awhile because I don't use Firefox but I refuse to use Edge and Chrome has already been reported to be broken on another platform.




It certainly looks like the CLI request page is broken as reported. 

Message 22 of 27
Super Contributor

Re: amex site is broken

@creds wrote:

amex has totally screwed up their website. some people are seeing weirdness on pre-approval pages while it's working correctly for others. so has anyone been able to get a cli out of it? i tried to get a cli and got an error message about a website update.


these website problems have been going on for over a week. i wonder if they even realize they left it in a half-broken state. most site updates happen in a single day. it's ridiculous to leave a site half-broken like this.

I just tried from Internet Explorer, the CLI page gives the "site being updated" screen.

The rest of the site activities, including my Green application and activation, went fine over the last few days.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
Message 23 of 27
Established Contributor

Re: amex site is broken

11/7 and I as well get the update error page when trying to do a CLI. 

Chase Sapphire Preferred 20k | Amex Delta Platinum 20k | Amex Hilton Aspire 20k | US Bank Cash+ 25k | Chase Amazon Prime 25k | Barclaycard Aviator Red 40k | Bank of America Alaska Airlines 42k | Chase Marriott 50k | Discover It 50.3k | Amex EDP 52k | Citi Thank You Premier 56K | Bank of America BBR 57.9k
Message 24 of 27
Regular Contributor

go get your amex cli!

the cli page at amex has been down but it's working right now, they're updating the whole website

goooooooood luck! get yours now before it goes down again Smiley Wink

Message 25 of 27
Regular Contributor

Re: go get your amex cli!

Message 26 of 27

Re: go get your amex cli!

As the OP has indicated they've been approved, this thread is now locked and closed to new messages.
Message 27 of 27
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