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corradovr6
Contributor

cash + rewards

is there anyone who had cash plus rewards able to be redeemed notice your balance is zero. hoping this is temporary due to changes they were going to make. just wondering if it's happening to anyone else


discover-$27,400 freedom vs-$7,000 credit union-$8,200 Blispay-$I make more money than them Tran-785 Exp-784 Equ-797
Message 1 of 12
11 REPLIES 11
Anonymous
Not applicable

Re: cash + rewards

For the US Bank Cash+?

 

Mine shows my current rewards balance. No issues on the website on my end.

Message 2 of 12
Remedios
Credit Mentor

Re: cash + rewards

I've never seen that happen.

Since US Bank tech is whatever Citi discards, I'd call them to make sure there isn't a problem. 

Message 3 of 12
Anonymous
Not applicable

Re: cash + rewards


@Remedios wrote:

I've never seen that happen.

Since US Bank tech is whatever Citi discards, I'd call them to make sure there isn't a problem. 


@Remedios could you elaborate on what you meant by USB getting hand me downs? For real?

Message 4 of 12
Remedios
Credit Mentor

Re: cash + rewards


@Anonymous wrote:

@Remedios wrote:

I've never seen that happen.

Since US Bank tech is whatever Citi discards, I'd call them to make sure there isn't a problem. 


@Remedios could you elaborate on what you meant by USB getting hand me downs? For real?


lol.

 

It's not for real, but if they did, it would be an improvement. 

Don't want to stray away from the topic, but their tech is antiquated.

App is getting better, so hopefully they continue making improvements. 

Just think about this, one of their selling points for AR is RTR...but good luck finding it! 

 

 

 

Message 5 of 12
kroberts67
Established Contributor

Re: cash + rewards

Yep, I came in here to check this.  My rewards balance is zero even though I've spent and I can't figure out where to find their 5%/2%/2% choices anymore - did they take it away?  That's the reason I have the card, for many years now.  Hoping they haven't removed the 5/2/2 rewards.  

FICO: EQ 814 | TU 847 | EX ? (Started in the low 500's... you can do it!)

Amex BCE $25000, Amex AP $20000, SFFCU Visa $15000 + LOC $5000, USAA Amex $6000, USAA MC $7000, Cap1 $9500, Freedom $12000, Slate $500, Barclays "RIP" SM $11500, USBank Cash+ $12500, Citi Diamond $11200, Citi Double Cash $12000, Care Credit $13500k.
My Credit Repair Journey
Message 6 of 12
Remedios
Credit Mentor

Re: cash + rewards


@kroberts67 wrote:

Yep, I came in here to check this.  My rewards balance is zero even though I've spent and I can't figure out where to find their 5%/2%/2% choices anymore - did they take it away?  That's the reason I have the card, for many years now.  Hoping they haven't removed the 5/2/2 rewards.  


https://cashplus.usbank.com/

Message 7 of 12
NRB525
Super Contributor

Re: cash + rewards


@Remedios wrote:

@Anonymous wrote:

@Remedios wrote:

I've never seen that happen.

Since US Bank tech is whatever Citi discards, I'd call them to make sure there isn't a problem. 


@Remedios could you elaborate on what you meant by USB getting hand me downs? For real?


lol.

 

It's not for real, but if they did, it would be an improvement. 

Don't want to stray away from the topic, but their tech is antiquated.

App is getting better, so hopefully they continue making improvements. 

Just think about this, one of their selling points for AR is RTR...but good luck finding it! 

 

 

 


I've had RTR active on my AR for several years of course. Just recently activated the RTR on my two Cash+ cards. When you don't have RTR active, it's a big button in the center of the Rewards info page. Once you go through the steps to activate RTR on an account, that big button goes away to become a more general info item.  That may be why you can't see "RTR" info on a card where it is already activated. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 8 of 12
SunriseEarth
Moderator Emeritus

Re: cash + rewards


@kroberts67 wrote:

Yep, I came in here to check this.  My rewards balance is zero even though I've spent and I can't figure out where to find their 5%/2%/2% choices anymore - did they take it away?  That's the reason I have the card, for many years now.  Hoping they haven't removed the 5/2/2 rewards.  


Hopefully, this was just a glitch for you.  I was just able to login, get to my rewards, and redeem.   I thought someone had posted that Cash Plus was moving to incremental redemptions.   That didn't appear to be the case, but there does appear to be a $25.00 threshold for redemption.  Thresholds can be annoying if you don't put much spend on a card, but IMHO, they're preferable to increments.   Cash Plus is typically one of my most used cards, so the threshold isn't really an issue for my situation.  



Start: 619 (TU08, 9/2013) | Current: 809 (TU08, 3/05/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Discover IT $46000 | Disney Premier VS $43600 | Venmo VS $30000 | NFCU More Rewards AMEX $25000 | Macy's AMEX $25000 Store $25000 | Cash+ VS $25000 | Altitude Go VS $25000 | Synchrony Premier $24,200 | Sony Card VS $23750 | GS Apple Card WEMC $22000 | WF Active Cash VS $18,000 | Jared Gold Card $16000 | FNBO Evergreen VS $15000 | Citi Custom Cash MC $14600 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Amazon VS $12000 | Freedom Flex WEMC $10000 | Belk MC $10000 | Wayfair MC $4500 ~~
Message 9 of 12
NRB525
Super Contributor

Re: cash + rewards


@SunriseEarth wrote:

@kroberts67 wrote:

Yep, I came in here to check this.  My rewards balance is zero even though I've spent and I can't figure out where to find their 5%/2%/2% choices anymore - did they take it away?  That's the reason I have the card, for many years now.  Hoping they haven't removed the 5/2/2 rewards.  


Hopefully, this was just a glitch for you.  I was just able to login, get to my rewards, and redeem.   I thought someone had posted that Cash Plus was moving to incremental redemptions.   That didn't appear to be the case, but there does appear to be a $25.00 threshold for redemption.  Thresholds can be annoying if you don't put much spend on a card, but IMHO, they're preferable to increments.   Cash Plus is typically one of my most used cards, so the threshold isn't really an issue for my situation.  


RTR on my Cash+ is set for $10. I have done two RTR on one of the Cash+ cards, for just over $25 and for $30. RTR would be a challenge to get exact rewards amount out, because the redeeming charge needs to be equal or less than the available cash rewards.  But I'm not closing my Cash+ cards and keep earning more cash available, so am not too concerned about exactly zeroing that rewards balance. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 10 of 12
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