Forgive me if this has already been addressed.
I have a couple of questions about this one. I have a CreditOne Bank card. I've had it for about 2 years, and will soon be paying off the balance, sending them an additional amount to cover my annual fee (which they take out in "payments" of $5.95 wach month), and wishing to close it. However, I've been reading a lot of bad reviews stating they refuse to cancel your card, and that if they do, they will actually keep charging you after it's closed and the balance paid off.
Can someone tell me if there is some loophole that these poor people are missing in order to cancel this card, and just be done with it forever?
The next is, is there a way to pay this company online without incurring a fee? I know it's not possible on their website, but if I have bill pay through my bank...?
Last of all, and this may sound like an odd question, but if you send them a money order through like Western Union, do they still charge that payment fee? I'm asking this because I read somewhere that when you send them a personal check they charge it like a ACH.
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The card itself is a good re-builder, but I've found their CSRs and Collections departments to be both harassing, inconsistent with their policies between agents and extremely rude. (To give an example - I'm not overdue, nor am past my due date, however, their Collections department has seen fit to call me anyway.) Hence it's been, unfortunately, more trouble than it's worth - for me at least. Also, the fee for being charged for online payments I've found rather vexing.