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discover chat

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Super Contributor

Re: discover chat


@gdale6 wrote:
Gonna bash them myself, had a confirmed pull payment from Fri eve and a push from another account on Fri eve. Doing this would have guaranteed a 0 balance reporting. These idiots canceled the pull since according to their system they got the push on Sat, never notified me, now I cannot get a 0 reporting as there will be 30 reporting this eve. Now Im going to have to pay 300 to Lowes to keep it from reporting. This card is fast becoming a pain in the you know what to me even though I just got a year at 0% for purchases. Have a preapproved BoA mail app here for 15 months 0% its looking quite inviting.

Sounds to me that Disco thought you might have double paid and decided to be safe and cancel the second payment. That’s actually a rather nice thing for a credit card company to do, even if it was inconvenient in this instance. Not many people pull and push at the same time so I could see how they thought it was a mistake. 



01/2019:
10/2019:

Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 11 of 13
Community Leader
Mega Contributor

Re: discover chat


@gdale6 wrote:
Gonna bash them myself, had a confirmed pull payment from Fri eve and a push from another account on Fri eve. Doing this would have guaranteed a 0 balance reporting. These idiots canceled the pull since according to their system they got the push on Sat, never notified me, now I cannot get a 0 reporting as there will be 30 reporting this eve. Now Im going to have to pay 300 to Lowes to keep it from reporting. This card is fast becoming a pain in the you know what to me even though I just got a year at 0% for purchases. Have a preapproved BoA mail app here for 15 months 0% its looking quite inviting.

 

Discover will report off cycle if you message them and ask them to do so.

So, if you pay that $30.00 (again Smiley Frustrated) you could ask them to report unless timing does not work for you

EX 759 EQ 774 TU 753


Message 12 of 13
Super Contributor

Re: discover chat

Circling back to the original discussion, anyone see any changes with Discover chat recently?  After seeing this thread again I popped on and initiated chat for the first time in months and unlike previous times instead of seeing a "feature not available" message it stated that I'd be connected with an agent in a few minutes.  10 minutes elapsed without any response, so I closed out of it.  Just curious if anyone has in fact been able to connect and communicate through Discover chat lately?

Message 13 of 13
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