randomly received a credit from a dentistry on a citi card

[Anonymous]

So i just received a credit from a dentisty that I've never been to on one of my citi cards. is this an elaborate scam?

[Anonymous]

You could call them and tell them, and call your card issuer. 

Less likely a scam and more likely a screw up... give 'em a ring.... but stay on guard just in case.  Obviously don't send anyone the money - let citi handle it unless citi explicitly tells you to to do otherwise.  get a new card number issued, obviously. 

someone PROBABLY fat fingered a card number for a manual refund. 

[AverageJoesCredit]

Anything that shouldnt be on your card should be investigated. Inform Citi asap.

[longtimelurker]

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@AverageJoesCredit wrote:

Anything that shouldnt be on your card should be investigated. Inform Citi asap.

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Yes, if you are going to call (and I might not!), contact the issuer rather than the merchant.  (They may tell you to talk to the merchant anyway, but probably not)

[SouthJamaica]

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@Anonymous wrote:

So i just received a credit from a dentisty that I've never been to on one of my citi cards. is this an elaborate scam?

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Notify Citi at once. It's more likely an error than a scam.

[coldfusion]

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@Anonymous wrote:

You could call them and tell them, and call your card issuer. 

Less likely a scam and more likely a screw up... give 'em a ring.... but stay on guard just in case.  Obviously don't send anyone the money - let citi handle it unless citi explicitly tells you to to do otherwise.  get a new card number issued, obviously. 

someone PROBABLY fat fingered a card number for a manual refund. 

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This.  Call Citi and tell them someone you don't recognize posted a credit back to your account, get the name of the CSR you spoke to and jot it down along with the approximate time you called.   I wouldn't bother calling the dentist as that could cause all kinds of confusion. 

In the meantime continue to make your payments as if the credit didn't exist.

[Anonymous]

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@coldfusion wrote:
 

In the meantime continue to make your payments as if the credit didn't exist.

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ah! Yes. Forgot that point. Do that too!

[JR_TX]

ALL of The Above!!

[Anonymous]

You would also likely be safe with a secure message on Citi's website, especially if the wait to talk to someone is long.