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$11 B in Chargebacks 2023 but some is Friendly fraud

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NoMoreE46
Community Leader
Senior Contributor

$11 B in Chargebacks 2023 but some is Friendly fraud

This NBC news article doesn't get too in depth. 

I am concerned with the abuse of the process especially with TikTok type influencers-  touting a New, SECRET Hack! 

 

‘Friendly fraud’ has more consumers disputing charges (nbcnews.com)

 

Message 1 of 4
3 REPLIES 3
cashorcharge
Community Leader
Super Contributor

Re: $11 B in Chargebacks 2023 but some is Friendly fraud

When I've had to do this for a legitimate issue...I will say that both Chase and AMEX were super easy to handle it with and my account was credited in hours.  About a month later I received word dispute was resolved in my favor.  Cut out all the drama of poor customer service with retailers unwilling to cooperate.

Message 2 of 4
Gregory1776
Valued Contributor

Re: $11 B in Chargebacks 2023 but some is Friendly fraud

Can't imagine faking this is easy if you've made a legitimate purchase. Don't banks try  and find out if your a lying *blank*

AMEX 30k & 8.3k
Discover 27K
Wells Fargo 23k
Chase Amazon 22k
US Bank Cash+ 20K
Plat 14.4K
Citi Simplicity 9.1K
Loan 8K -> 3.9k
Auto Loan 5.9K -> 1.1K



Message 3 of 4
NoMoreE46
Community Leader
Senior Contributor

Re: $11 B in Chargebacks 2023 but some is Friendly fraud

Message 4 of 4
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