Chase call center employee arrested for stealing account information, making withdrawals

[Anonymous]

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@Anonymous wrote:

Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

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HAHAHAHAHAHAHAHAA

[Anonymous]

Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

[silvius]

It does seem to take a bit longer with a chip, but if it really did add protection those five seconds would be worth it to me.

[arkane]

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@Anonymous wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

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I'd argue the current American approach is quarter assed at best.

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.

Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.

Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)

[Anonymous]

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@arkane wrote:

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@Anonymous wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

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I'd argue the current American approach is quarter assed at best.

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.

Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.

Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)

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It was supposed to be chip and signature, but now it's just chip since the networks are removing the signature requirement. 

[Anonymous]

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@Anonymous wrote:

Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

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[Anonymous]

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@Anonymous wrote:

I thought the new chip technology was to prevent duplications

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I was sent two of the EXACT same chip cards. I was advised to either destroy the duplicate myself or send it back for Chase to destroy.

NOW, I do not know if the chips were the same as I am not a chip reader but the cards, other than that, were exact duplicates. Also note I am the only individual on this card.

[Anonymous]

Well, if I had to guess...