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Chase call center employee arrested for stealing account information, making withdrawals

Established Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals


ABCD2199 wrote:

Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.


HAHAHAHAHAHAHAHAA



(▀̿Ĺ̯▀̿ ̿) (⌐▀͡ ̯ʖ▀)
Message 11 of 18
Established Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals

Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.
Fico8 (Jun'18) - EQ 692 TU 771 EX 778

Message 12 of 18
Established Member

Re: Chase call center employee arrested for stealing account information, making withdrawals

It does seem to take a bit longer with a chip, but if it really did add protection those five seconds would be worth it to me.


Yes, just one card - by design.
May 2018 Score: 805 (FICO 9 - Experian)
Message 13 of 18
Established Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals


@SlightlyRemoved wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

I'd argue the current American approach is quarter assed at best.

 

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.

Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.

Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)



7/10/18:

Message 14 of 18
Valued Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals


@arkane wrote:

@SlightlyRemoved wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

I'd argue the current American approach is quarter assed at best.

 

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.

Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.

Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)


It was supposed to be chip and signature, but now it's just chip since the networks are removing the signature requirement. 

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Message 15 of 18
Valued Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals


@ABCD2199 wrote:

Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.


smiley-laughing021.gif




(don't try this at home kids)
Message 16 of 18
New Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals


@West501 wrote:

I thought the new chip technology was to prevent duplications


I was sent two of the EXACT same chip cards. I was advised to either destroy the duplicate myself or send it back for Chase to destroy.

 

NOW, I do not know if the chips were the same as I am not a chip reader but the cards, other than that, were exact duplicates. Also note I am the only individual on this card.


EQ 812, TU 817, EX 798
Message 17 of 18
Regular Contributor

Re: Chase call center employee arrested for stealing account information, making withdrawals

Well, if I had to guess...

Message 18 of 18